OptConnect.com
854 West 450 North, #4,
Kaysville, 84037, UT,
United States
Kaysville, 84037, UT,
United States
1 801-444-5958
Professional Services
OptConnect.com Technographics
OptConnect.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OptConnect.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 OptConnect.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OptConnect.com has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Craft CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OptConnect.com is running and its propensity to invest more and deepen its relationship with Drift , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OptConnect.com revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OptConnect.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OptConnect.com Tech Stack and Enterprise Applications
OptConnect.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 OptConnect.com deployed Drift AI Chatbot on its public website. The Drift AI Chatbot is implemented as a web-embedded conversational assistant and is categorized as Chatbots and Conversational AI.
The implementation centers on conversational playbooks and AI-driven response flows configured to qualify inbound website visitors, capture contact details, and preserve session transcripts for sales follow up. Functional capabilities include scripted qualification dialogues, automated lead capture, bot-to-human handoff workflows, and configurable message routing tailored to product and contact pages. Operational scope is the customer-facing site, and the primary business functions engaged are marketing and sales, with ongoing governance led by those teams through iterative script tuning and conversational analytics review.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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OptConnect.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, OptConnect.com implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for its 20 person professional services operation. The deployment centralizes email, calendar, document collaboration and video conferencing to support account management, project delivery and internal operations.
The implementation leverages Google Workspace core services including Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, Google Meet and the Google Workspace Admin console. Configuration emphasized shared drives for client and project documents, template based document workflows, group based access controls and mailbox routing, aligning with Collaboration functional workflows. Standard administrative controls such as user provisioning, role assignments, two step verification and mobile device management are applied through the Admin console.
Operational coverage spans all employees in the United States, with the platform provisioned for sales, delivery and operations teams to coordinate client engagements and internal knowledge sharing. Governance is managed centrally by administrators using group policies and access tiers, with account lifecycle procedures and group provisioning embedded in IT operations. The company website lists Google Workspace (Formerly Google G-Suite) as the chosen Collaboration platform.
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OptConnect.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 OptConnect.com implemented Craft CMS as its Web Content Management solution for the public website. The small professional services firm used Craft CMS to centralize content authoring, template management, and asset delivery across marketing and web operations.
Craft CMS was configured using structured entry types, channel templates, Twig based templating, and the built in asset manager to support editorial workflows, media handling, and page routing. Governance emphasized role based user groups, permission sets, and a staged content approval workflow with versioned entries to manage content lifecycle and rollback. The implementation scope focused on the primary website and the marketing business function, with operational terminology such as entries, fields, sections, and templates used to operationalize content production within the Web Content Management environment.
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OptConnect.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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OptConnect.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2007 | 2007 |
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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OptConnect.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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OptConnect.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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OptConnect.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at OptConnect.com
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President | VP | Finance | |
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Director Business Development | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by OptConnect.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OptConnect.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OptConnect.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD OptConnect.com Technographics
OptConnect.com is a Professional Services organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
OptConnect.com operates a diverse technology stack with applications such as
Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and Craft CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
OptConnect.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Google and Pixel & Tonic.
OptConnect.com recently adopted applications including
Zoominfo Platform in 2022, Hubspot Live Chat in 2021 and Google Workspace (Formerly Google G-Suite) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OptConnect.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OptConnect.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OptConnect.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.