Optum India
5th, 6th and 7th Office Level, Building No. 14, Sundew Properties SEZ (Mindspace), APIIC Layout, Survey No. 64 (Part), Hitech City,
Madhapur, 500081,
India
Madhapur, 500081,
India
91 04030835566
Professional Services
Optum India Technographics
Optum India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Optum India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33000 Optum India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Optum India has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Microsoft 365 for Collaboration in 2021, Adobe Experience Manager for Digital Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Optum India is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Optum India revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optum India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Optum India Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Optum India implemented Oracle E-Business Suite to support ERP Financial functions across its finance and procurement operations. Implementation work targeted Oracle E-Business Suite R12.1 and R12.2 release development with primary responsibilities organized around application extension, customization and ongoing technical maintenance.
Development deliverables emphasized RICEW artifacts, including Reports, Interfaces, Conversions, Extensions and Workflow, along with customized Oracle Forms and OAF pages. Technical capabilities implemented included Oracle Reports, BI Publisher, SQL and PL/SQL development, OAF/ADF development and shell scripting, underpinned by detailed knowledge of the R12 financial table structure. Functional modules configured and exercised included P2P, Oracle General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Sub-ledger Accounting and System Administrator modules.
Operational scope included close end-user interaction and requirements gathering with business users and BA SA resources to produce technical specification documents and to perform impact analysis on proposed code changes. Interfaces and conversions were developed to exchange transactional data with other enterprise systems and to support procure-to-pay and order-to-cash workflows. Activities covered new development, maintenance and production support across finance, accounting, treasury and procurement functions.
Delivery adhered to Agile methodologies for iterative development and prioritized production support and maintenance rhythms. Governance practices included formal technical specification documentation, structured impact analysis for code changes and compliance with company policies and directives governing team assignments and work arrangements. Workstreams integrated testing and deployment of customized forms and automated reporting artifacts to align application configuration with finance process controls and Sub-ledger Accounting requirements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Optum India implemented Microsoft 365. Microsoft 365 is referenced on Optum India’s public website and is identified in the Collaboration category, serving as the vendor platform for the company’s collaboration tooling.
The implementation centers on Microsoft 365 capabilities such as email and calendaring, real-time conferencing and chat, team collaboration spaces, and cloud document storage and intranet content. Operational focus for this Collaboration deployment includes standard functional areas like team collaboration workflows, knowledge sharing, document lifecycle management, and productivity applications, with governance built around tenant administration, identity and access controls, and policy-driven content governance to manage mail, chat, and files.
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PBX, VoiP and Phone Systems | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, Optum India deployed Adobe Experience Manager for Digital Asset Management on its public website. The implementation centralized web-facing media and marketing assets under Adobe Experience Manager to support content delivery, authoring, and asset lifecycle management for the organization.
The deployment leveraged Adobe Experience Manager assets and site capabilities typical of Digital Asset Management, including a centralized asset repository, metadata and taxonomy management, automated renditions for web delivery, and publishing workflows. Adobe Experience Manager provided integrated authoring and approval workflows to streamline content publication to the Optum India website and to manage versioning of imagery and marketing collateral.
Operational scope focused on web operations and marketing functions supporting the Optum India site, with governance implemented around asset lifecycle controls, metadata standards, role-based authoring, and publishing permissions. Adobe Experience Manager as the Digital Asset Management platform established a single source of truth for web assets and formalized content publishing workflows for marketing and digital experience teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Optum India
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Optum India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Optum India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Optum India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Optum India Technographics
Optum India is a Professional Services organization based in India,
with around 33000 employees and annual revenues of $10.00 billion.
Optum India operates a diverse technology stack with applications such as
Oracle E-Business Suite, Microsoft 365 and Adobe Experience Manager,
covering areas like ERP Financial, Collaboration and Digital Asset Management.
Optum India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Adobe Systems.
Optum India recently adopted applications including
NICE CXone Omnichannel Routing in 2024, Microsoft 365 in 2021 and Adobe Target Standard in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Optum India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Optum India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Optum India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.