Orlando, 32801, FL,
United States
Orlando Utilities Commission Technographics
Orlando Utilities Commission Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Orlando Utilities Commission and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Orlando Utilities Commission employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Orlando Utilities Commission has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2017, Oracle JD Edwards EnterpriseOne HCM for Core HR in 2022, Oracle Utilities Mobile Workforce Management for Field Service Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Orlando Utilities Commission is running and its propensity to invest more and deepen its relationship with Oracle , Emburse , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Orlando Utilities Commission revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Orlando Utilities Commission intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Orlando Utilities Commission Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Orlando Utilities Commission implemented Oracle JD Edwards EnterpriseOne as its ERP Financial application. The deployment positioned Oracle JD Edwards EnterpriseOne to support commission-wide finance and back office processes, with platform ownership spanning production and development administration, application architecture, and cross-functional support between IT and finance teams.
The technical architecture followed EnterpriseOne CNC patterns with JAS servers running WebLogic 10.3.5 on Windows Server 2008R2, application servers on Windows Server 2008R2, and production web servers fronted by a NetScaler load balancer. The database tier ran Oracle 11.2.0.4 on Unix 11.31, VMware hosted Windows application servers, and EMC V-Max storage was fronted by a VPlex device for SAN continuity, while EnterpriseOne was configured for direct LDAP over SSL.
Operational configuration emphasized ERP Financial workflows consistent with the category such as general ledger, accounts payable, accounts receivable, fixed assets, purchasing and financial reporting, reflecting standard ERP Financial capabilities. Governance and operational processes were structured around centralized application administration and a CNC and solution architect model responsible for availability, integrity and current patch levels, with integration middleware and automated back office systems managed to coordinate technical and functional workflows.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne HCM | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Orlando Utilities Commission implemented Oracle JD Edwards EnterpriseOne HCM as its Core HR solution. The deployment is operated by OUC's Digital & Technology division and targets HR and payroll functional services across HR, payroll, and IT business owners within the utility organization.
The implementation centers on the HR/Payroll modules of Oracle JD Edwards EnterpriseOne HCM, with explicit responsibilities for configuration changes, patch updates, defect resolution, and continuous product support. Functional capabilities in scope include payroll processing workflows, employee data management, reporting, data mining and validation, structured query development, and environment and release management for configured application objects.
Operational integration and coverage are coordinated with the IT Support Center, Programmer Analysts, System Administrators, and software vendors to manage environment management, code deployments, vendor patch testing, and production implementations. The program also includes analysis and recommendations for integrations to third party systems that need access to application data via real-time or batch interfaces, and leads design sessions to define and document interface requirements and integration test plans.
Governance and workflow restructuring follow formal SDLC, triage, change management and release management processes, with Business Application Analysts developing test plans, executing integration and user acceptance testing, producing documentation and conducting end-user training. Project governance tasks include assigning and directing project activities, coordinating project deliverables, managing budgets and preparing Commission agenda items for capital or expense approvals.
Ongoing operational responsibilities emphasize first line subject matter support for system health, maintenance, monitoring, data visualization and reporting, on-call rotation and continuous improvements aligned to corporate strategy. The Business Application Analyst role maintains product expertise for Oracle JD Edwards EnterpriseOne HCM and serves as the primary functional liaison between HR stakeholders and technical teams to ensure accurate processing and sustained application availability.
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Payroll | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Mobile Workforce Management | Field Service Management | ERP Services and Operations | Red Clay Consulting | 2013 | 2013 |
In 2013, Orlando Utilities Commission implemented Oracle Utilities Mobile Workforce Management as part of its Oracle Utilities suite deployment, with Red Clay Consulting serving as the system integrator. The Oracle Utilities Mobile Workforce Management implementation is aligned to the Field Service Management category and was positioned against a recently deployed Red Clay SG1 appliance powered by Oracle Utilities Meter Data Management 2.0 that went live at OUC in less than six months.
The Oracle Utilities Mobile Workforce Management deployment focused on typical Field Service Management capabilities, including mobile technician workflows, work order and dispatch orchestration, schedule optimization, and offline mobile data synchronization to support field execution. Configuration emphasis used Red Clay’s pre-configured, pre-tuned SG1 appliance model to accelerate setup, reducing configuration risk and enabling a standardized application stack for mobile workforce processes.
Operational integrations were structured to leverage the SG1 foundation, linking meter data flows from Oracle Utilities Meter Data Management into field work planning and inspection workflows. The implementation was designed to coexist with other Oracle Utilities components highlighted by Red Clay Consulting, including Oracle Utilities Billing Component and Oracle Utilities Operational Device Management, enabling data consolidation for billing, load profiling, and device operations while supporting field operations and customer billing functions.
Governance and rollout tied the mobile workforce solution to the Phase 1 meter data management go-live, which delivered daily meter reads and improved billing accuracy through higher first-day read rates and elimination of manual no-read collection. Red Clay’s appliance-based delivery model was used to standardize governance, speed configuration, and create a reusable operational baseline to extend Field Service Management coverage across field operations and billing-related business processes.
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Utilities ERP | ERP Services and Operations |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Orlando Utilities Commission
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Orlando Utilities Commission Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||