Atlanta, 30361, GA,
United States
Red Clay Consulting
Red Clay Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Red Clay Consulting collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Red Clay Consulting | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | CRM |
| Red Clay Consulting | Oracle | Oracle Utilities Meter Data Management | Utilities ERP | ERP Services and Operations |
| Red Clay Consulting | Oracle | Oracle Utilities Mobile Workforce Management | Field Service Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Orlando Utilities Commission | Utilities | 3000 | $1.1B | United States | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | 2013 | In 2013, Orlando Utilities Commission implemented Oracle Utilities Customer Care and Billing in the Utilities Customer Care and Billing category. The implementation ran in parallel with a rapid Oracle Utilities Meter Data Management deployment led by Red Clay Consulting and Oracle, with Red Clay’s SmartGridONE offering powered by Oracle Utilities Meter Data Management 2.0 going live in less than six months. Red Clay’s SmartGridONE appliance approach delivered pre-configured and pre-tuned software, hardware and database components, creating a meter-to-cash Meter Data Management foundation that consolidated large volumes of meter data into one system. Oracle Utilities Customer Care and Billing was positioned to leverage centralized meter reads and consolidated data to support billing component workflows and customer billing processes. Operational scope emphasized daily meter reads to increase billing accuracy and support revenue protection, with OUC and Red Clay reporting the ability to obtain 95 to 97 percent of reads on the first day of the bill window while eliminating manual collection of no-reads. Red Clay identified a solution focus across Oracle Utilities Meter Data Management, Smart Grid Gateway, Mobile Workforce Management, Operational Device Management, Oracle Utilities Billing Component, and Load Profiling and Settlement to enable future extensions of customer care and billing functionality. Governance and rollout followed a phased approach, with Phase 1 completing Meter Data Management as the foundational platform expected to lead to improved business processes. The engagement emphasized an appliance deployment model to reduce implementation risk and accelerate deployment timelines for Oracle Utilities Customer Care and Billing in the Utilities Customer Care and Billing category. | |
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Orlando Utilities Commission | Utilities | 3000 | $1.1B | United States | Oracle | Oracle Utilities Meter Data Management | Utilities ERP | 2013 | In 2013 Orlando Utilities Commission implemented Oracle Utilities Meter Data Management as part of a targeted Utilities ERP deployment, with Red Clay Consulting acting as the implementation partner. The project went live in less than six months and completed Phase 1 of the Oracle Utilities Meter Data Management rollout, establishing a foundation for future Oracle Utilities capabilities. Red Clay Consulting deployed its SG1 appliance offering built upon Oracle Utilities Meter Data Management 2.0, delivering a pre configured and pre tuned stack that included software, hardware and database components. The implementation focused on meter data management and a meter to cash MDM workflow, enabling daily meter reads and consolidating meter reads into a single system for downstream billing processes. The SG1 deployment is positioned to support future adoption of Oracle Utilities Smart Grid Gateway, Oracle Utilities Mobile Workforce Management, Oracle Utilities Operational Device Management, Oracle Utilities Billing Component, and Oracle Utilities Load Profiling and Settlement, reflecting Red Clay Consulting’s solution focus within the Oracle Utilities suite. The project architecture emphasized an appliance style delivery to reduce implementation risk and accelerate deployment timelines while consolidating vast volumes of meter data into one repository. Operational scope centered on utility business functions for billing accuracy and revenue protection, with daily reads used to improve customer billing and reduce manual no read collection. Phase 1 outcomes included reported ability to obtain 95 to 97 percent of reads on the first day of the bill window and the elimination of manual collection of no reads, and the implementation was explicitly expected to lead to improved business processes. Red Clay Consulting completed the implementation using the SG1 approach, delivering a rapid, pre packaged Oracle Utilities Meter Data Management deployment that provided Orlando Utilities Commission with a standardized Utilities ERP meter data platform and a clear technical foundation for subsequent Oracle Utilities integrations and modules. | |
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Orlando Utilities Commission | Utilities | 3000 | $1.1B | United States | Oracle | Oracle Utilities Mobile Workforce Management | Field Service Management | 2013 | In 2013, Orlando Utilities Commission implemented Oracle Utilities Mobile Workforce Management as part of its Oracle Utilities suite deployment, with Red Clay Consulting serving as the system integrator. The Oracle Utilities Mobile Workforce Management implementation is aligned to the Field Service Management category and was positioned against a recently deployed Red Clay SG1 appliance powered by Oracle Utilities Meter Data Management 2.0 that went live at OUC in less than six months. The Oracle Utilities Mobile Workforce Management deployment focused on typical Field Service Management capabilities, including mobile technician workflows, work order and dispatch orchestration, schedule optimization, and offline mobile data synchronization to support field execution. Configuration emphasis used Red Clay’s pre-configured, pre-tuned SG1 appliance model to accelerate setup, reducing configuration risk and enabling a standardized application stack for mobile workforce processes. Operational integrations were structured to leverage the SG1 foundation, linking meter data flows from Oracle Utilities Meter Data Management into field work planning and inspection workflows. The implementation was designed to coexist with other Oracle Utilities components highlighted by Red Clay Consulting, including Oracle Utilities Billing Component and Oracle Utilities Operational Device Management, enabling data consolidation for billing, load profiling, and device operations while supporting field operations and customer billing functions. Governance and rollout tied the mobile workforce solution to the Phase 1 meter data management go-live, which delivered daily meter reads and improved billing accuracy through higher first-day read rates and elimination of manual no-read collection. Red Clay’s appliance-based delivery model was used to standardize governance, speed configuration, and create a reusable operational baseline to extend Field Service Management coverage across field operations and billing-related business processes. | |
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Government | 5100 | $2.6B | Canada | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | 2024 |
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