Orrstown Bank
77 East King Street,
Shippensburg, 17257, PA,
United States
Shippensburg, 17257, PA,
United States
1 202-301-5127
Banking and Financial Services
Orrstown Bank Technographics
Orrstown Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Orrstown Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 404 Orrstown Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Orrstown Bank has purchased the following applications: NetTeller for Payment Processing in 2015, Jack Henry Banking SilverLake for Core Banking in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Orrstown Bank is running and its propensity to invest more and deepen its relationship with Paysafe , Fiserv , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Orrstown Bank revenues, which have grown to $126.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Orrstown Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Orrstown Bank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paysafe | Legacy | NetTeller | Payment Processing | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Orrstown Bank deployed NetTeller for Payment Processing on its website, positioning the application as the bank's web-facing payment layer for online customer payments. The NetTeller implementation centralized payment initiation and transaction handling into the bank's consumer digital channel, aligning the Payment Processing capability directly with online banking and customer account workflows.
Configuration focused on standard payment processing functions typical for the category, including online bill payment flows, card and ACH authorization pathways, transaction routing and settlement orchestration, and reporting for reconciliation. NetTeller was configured to enforce payment validation and fraud control checkpoints consistent with Payment Processing workflows and to produce transaction-level reporting for operations and finance teams.
Deployment was implemented as a website-integrated service, embedding NetTeller into Orrstown Bank's public site and customer portal to serve retail banking users. Operational scope included customer-facing online payments and back-office transaction visibility, with the application acting as the primary Payment Processing touchpoint for web-originated transactions.
Governance changes accompanied the rollout, instituting centralized payment administration, role-based access for operations and finance, and formal reconciliation and exception workflows to manage web-sourced payments. The implementation emphasized controls and monitoring appropriate to Payment Processing in a banking environment, while maintaining the NetTeller instance as the bank's web payment engine.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Orrstown Bank adopted Jack Henry Banking SilverLake as an outsourced operating environment provided by Jack Henry & Associates. The deployment centralized the bank's core processing onto the Jack Henry Banking SilverLake platform and formalized a deeper technology partnership, aligning the institution with a vendor-managed Core Banking operating model.
The Jack Henry Banking SilverLake implementation covered standard Core Banking functional capabilities, including account processing, transaction and ledger processing, deposit and loan servicing, and payments processing. Configuration and operational emphasis focused on serviceability and integration of complementary solutions to support product delivery and speed to market.
Operational scope extended across the Pennsylvania-based bank's technology, operations, and risk management functions, with the outsourced environment serving as the primary platform for bank-wide transaction and ledger services. The engagement integrated vendor services into Orrstown's technology and operations workflows, enabling internal IT to reallocate bandwidth toward customer-facing initiatives and strategic projects.
Governance shifted toward a partnership operating model under the outsourcing agreement, with Jack Henry participating in the bank's technology roadmap and operational decision-making. Orrstown reported that the arrangement increased internal capacity to address business opportunities and positioned the bank to support its strategic growth plan.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Orrstown Bank implemented LivePerson Conversational Cloud on its public website to introduce Chatbots and Conversational AI for customer-facing digital engagement. LivePerson Conversational Cloud serves as the bank's web messaging layer, routing consumer queries into conversational workflows to support online banking inquiries and retail customer service functions.
The implementation leverages core conversational capabilities typical of the Chatbots and Conversational AI category, including automated intent recognition, scripted response templates, session-based message handling, and live agent escalation workflows. Configuration emphasis is on conversational design, intent taxonomy, and message sequencing to align automated responses with customer service processes.
Operationally the LivePerson Conversational Cloud deployment is scoped to the website channel, functioning as the front line for customer interactions and coordinating handoff to human agents when escalation is required. Governance and ongoing operations focus on dialog model tuning, response governance by customer service teams, and iterative updates to conversational content to maintain alignment with banking service workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Performance and Planning | Investment Management |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Orrstown Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Orrstown Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Orrstown Bank Technographics
Orrstown Bank is a Banking and Financial Services organization based in United States,
with around 404 employees and annual revenues of $126.0 million.
Orrstown Bank operates a diverse technology stack with applications such as
NetTeller, Jack Henry Banking SilverLake and LivePerson Conversational Cloud,
covering areas like Payment Processing, Core Banking and Chatbots and Conversational AI.
Orrstown Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paysafe, Jack Henry & Associates and LivePerson.
Orrstown Bank recently adopted applications including
Moneytree Advise in 2025, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Orrstown Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Orrstown Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Orrstown Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.