Vitoria-Gasteiz, 1006,
Spain
Osakidetza Spain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Osakidetza Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 47000 Osakidetza Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Osakidetza Spain has purchased the following applications: Anboto Virtual Assistant for Chatbots and Conversational AI in 2011, Hitachi Data Systems G1000 for Servers, Storage and Networking in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Osakidetza Spain is running and its propensity to invest more and deepen its relationship with Anboto Group , Hitachi Vantara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Osakidetza Spain revenues, which have grown to $4.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Osakidetza Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anboto Group | Legacy | Anboto Virtual Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Osakidetza Spain implemented Anboto Virtual Assistant to expand patient self service across the Basque Country, Spain. The deployment centered on the Anboto Virtual Assistant, classified in the Virtual Assistant category, to support appointment booking and online health information retrieval.
The implementation covered web facing patient service workflows with inferred modules for conversational triage, appointment booking automation, and FAQ content delivery. Configuration work focused on intent classification, scripted dialogue flows, content management for health information, and channel deployment on the public patient portal.
Operational coverage emphasized outpatient scheduling and routine patient enquiries across the Basque Country, impacting patient access and call center inquiry volumes according to press reports. Reports indicated the technology was intended to streamline routine enquiries and improve digital access to services.
Governance and rollout planning prioritized clinical content review, staged publication of conversational content, and monitoring of conversational logs and user interactions to refine dialogue routing and response accuracy.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Data Systems G1000 | Servers, Storage and Networking | IaaS | n/a | 2014 | 2014 |
In 2014, Osakidetza Spain implemented Hitachi Data Systems G1000 within a Servers, Storage and Networking initiative to address exploding healthcare data volumes across its hospital and primary care facilities. The deployment of Hitachi Data Systems G1000 formed the core of an enterprise storage consolidation project for the Basque Health Service, targeting roughly multi petabyte capacity needs for clinical and imaging datasets.
Architecture combined Hitachi VSP G series arrays and HNAS based systems to provide consolidated block and file storage, tiered capacity and high availability for clinical applications. Functional capabilities implemented included enterprise storage consolidation, scalable capacity provisioning, performance tuning for imaging workloads, and file services for electronic health records and diagnostic images.
The implementation covered hospital and primary care sites within Osakidetza, aligning IT storage operations with clinical and imaging business functions to support patient care workflows. Governance centered on centralized storage administration and operational consolidation during the rollout, and the project explicitly aimed to boost availability, performance and capacity for clinical and imaging data.
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