Oticas Wanny
Av. Lins de Vasconcelos, 1167,
Sao Paulo, 01537-001, SP,
Brazil
Sao Paulo, 01537-001, SP,
Brazil
55 11 3207-4011
Retail
Oticas Wanny Technographics
Oticas Wanny Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oticas Wanny and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Oticas Wanny employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oticas Wanny has purchased the following applications: Bling ERP for ERP Financial in 2020, JivoChat for Chatbots and Conversational AI in 2017, Equifax Konduto Complete for eCommerce Fraud Protection in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oticas Wanny is running and its propensity to invest more and deepen its relationship with Bling , JivoChat , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oticas Wanny revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oticas Wanny intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oticas Wanny Tech Stack and Enterprise Applications
Oticas Wanny ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bling | Legacy | Bling ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Oticas Wanny implemented Bling ERP. The deployment targeted core financial and billing operations for Oticas Wanny, a Brazil based retail optician with 30 employees and revenue reported as 2000000, and the application is categorized as ERP Financial.
Bling ERP was configured for invoice issuance and tax document handling, with documented use for generating invoices within Bling ERP and producing GNRE National Tax Collection Guide slips. Configuration emphasized accounts receivable and billing workflows, payment processing for slips, and transaction posting tied to billing events. The implementation also included operational procedures for assistance in receiving goods, aligning inbound receipt activities with financial recording in the Bling ERP environment.
Operational coverage is centered on the billing function, with a Billing Assistant at Wanny Opticians in São Paulo, SP performing invoice issuance, GNRE slip issuance, payment of slips, and assistance in receiving goods from September 2021 to the current date. Governance focused on centralizing billing and payment responsibilities in Bling ERP and establishing day to day procedures for billing, payment handling, and receiving to support store level financial operations.
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Oticas Wanny AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Oticas Wanny implemented JivoChat on its public website, adopting the Chatbots and Conversational AI application to support web-based customer engagement. The JivoChat implementation is delivered as a client-side embedded web chat widget, providing real-time messaging, pre-chat lead capture, canned response templates, and offline message capture that are typical of web chat deployments. This configuration positions JivoChat as the front-line customer interaction channel for online visitors to Oticas Wanny.
Functional modules implemented center on the JivoChat web chat widget, the agent console for live responses, message queuing for offline inquiries, and basic automation through prepared responses and routing rules, reflecting common Chatbots and Conversational AI capabilities. Operational scope is focused on the retailer website in Brazil and impacts sales and customer service workflows rather than back office functions. The implementation supports small team operations consistent with a 30 employee retailer, emphasizing lightweight administration and rapid agent access.
Governance and process changes emphasize chat ownership by existing sales and service staff, business hours handling of live sessions, and use of the JivoChat interface for lead capture and customer follow up, aligning chat workflows with store level customer service processes. No named integrations or implementation partners are recorded for this deployment. The narrative restates that Oticas Wanny uses the JivoChat application in the Chatbots and Conversational AI category for website-driven customer engagement.
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Oticas Wanny eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Konduto Complete | eCommerce Fraud Protection | eCommerce | n/a | 2019 | 2019 |
In 2019, Oticas Wanny implemented Equifax Konduto Complete on its public e-commerce storefront to add automated risk screening within the online checkout flow. The deployment of Equifax Konduto Complete is scoped to the website channel for the Brazilian retail operation, providing transaction level evaluation to support order acceptance and payment authorization as part of the retailer s eCommerce operations.
Equifax Konduto Complete was configured to operate as an eCommerce Fraud Protection layer, using typical category capabilities such as device fingerprinting, machine learning risk scoring, and rules based decisioning to evaluate buyer behavior and transaction attributes before order confirmation. Integration focused on embedding decisioning calls into the checkout and order submission processes on the site, with operational ownership assigned to the online commerce and payments function for ongoing rule tuning and alert handling, and the implementation directly ties Oticas Wanny, Equifax Konduto Complete, and eCommerce Fraud Protection to the company s online fraud screening workflows.
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Oticas Wanny CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Oticas Wanny PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Oticas Wanny IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Oticas Wanny
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Oticas Wanny Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oticas Wanny IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oticas Wanny digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Oticas Wanny Technographics
Oticas Wanny is a Retail organization based in Brazil,
with around 30 employees and annual revenues of $2.0 million.
Oticas Wanny operates a diverse technology stack with applications such as
Bling ERP, JivoChat and Equifax Konduto Complete,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce Fraud Protection.
Oticas Wanny has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bling, JivoChat and Equifax.
Oticas Wanny recently adopted applications including
Azion Edge Platform in 2022, Amazon CloudFront in 2022 and Bling ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oticas Wanny’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oticas Wanny’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oticas Wanny technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.