OttoFrei.com Technographics
OttoFrei.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OttoFrei.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 OttoFrei.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OttoFrei.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OttoFrei.com is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OttoFrei.com revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OttoFrei.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OttoFrei.com Tech Stack and Enterprise Applications
OttoFrei.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, OttoFrei.com implemented Oracle NetSuite ERP to consolidate three decades of disparate databases and operational records. The prior ERP, Sage 300, was reaching the end of its life and the company initiated a cloud-first move to NetSuite to centralize transactional and master data across the business.
The project focused on Oracle NetSuite ERP as an ERP Financial platform, with configuration centered on core financials including general ledger, accounts payable, and accounts receivable, alongside merchandising and inventory controls typical for retail operations. Implementation work included chart of accounts consolidation, master data harmonization, and order-to-cash and procure-to-pay workflow configuration to align finance and operations on a single system of record.
Operational scope covered the entire company, consolidating 30 years of historical data into a unified NetSuite tenancy. Governance activities established centralized financial master data stewardship, phased cutover sequencing to limit disruption, and process redesign for order management and inventory reconciliation to support the companywide rollout.
|
OttoFrei.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 OttoFrei.com implemented LiveChat within the Chatbots and Conversational AI category on its public e-commerce site. The deployment is a cloud-hosted, web-embedded LiveChat widget that directs real-time messaging to a browser-based agent console, enabling proactive chat invitations, visitor monitoring, session transcripts, and canned responses as the primary conversational layer for site visitors.
The implementation scope for the 40 person specialty retailer targeted customer support and online sales workflows, with LiveChat configured for multiple agent accounts, basic chat routing rules, canned reply libraries, and transcript retention to handle order questions and product inquiries. Governance covered agent onboarding, defined chat availability windows, and routine transcript review to align chat operations with storefront support processes.
|
OttoFrei.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, OttoFrei.com deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. OttoFrei.com uses Google Workspace (Formerly Google G-Suite) as its Collaboration backbone for core business functions such as corporate email, document collaboration, shared drive storage, and calendar-based scheduling. The implementation standardized Gmail, Google Drive, Google Docs and Sheets, and Google Calendar as primary productivity and collaboration modules across the organization.
Administration and governance are managed through the Google Admin console with domain-level account management, role-based user provisioning, group management, and basic mobile device management to control access to company email and documents. Google Workspace is also used in conjunction with the customer-facing website to route business email and handle contact form workflows, providing cross-functional operational coverage for merchandising, customer service, and operations.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
OttoFrei.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
OttoFrei.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
OttoFrei.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at OttoFrei.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Controller and Finance Director | Director | Finance | ||||
| Senior Business Development Officer | Director | Sales | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by OttoFrei.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||