Ourisman Volkswagen of Bethesda
7001 Arlington Rd,
Bethesda, 20814, MD,
United States
Bethesda, 20814, MD,
United States
1 202-537-3000
Automotive
Ourisman Volkswagen of Bethesda Technographics
Ourisman Volkswagen of Bethesda Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ourisman Volkswagen of Bethesda and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Ourisman Volkswagen of Bethesda employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ourisman Volkswagen of Bethesda has purchased the following applications: Hireology for Recruiting, Applicant Tracking System in 2019, Reynolds and Reynolds ERA-IGNITE for Dealership Management in 2020, CarNow MessageNow for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ourisman Volkswagen of Bethesda is running and its propensity to invest more and deepen its relationship with Hireology , Reynolds and Reynolds Company , CarNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ourisman Volkswagen of Bethesda revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ourisman Volkswagen of Bethesda intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ourisman Volkswagen of Bethesda Tech Stack and Enterprise Applications
Ourisman Volkswagen of Bethesda HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hireology | Legacy | Hireology | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Ourisman Volkswagen of Bethesda implemented Hireology for Recruiting,Applicant Tracking System use on their public website. The dealership, operating with roughly 30 employees, embedded Hireology as the primary career portal to capture external applicants and to present job listings for sales, service, and administrative roles. Hireology functions as the candidate intake and applicant tracking layer for the company's recruiting and HR activities.
Deployment is a website embedded configuration, routing applicant submissions into Hireology's applicant tracking workflows and candidate database, consistent with Recruiting,Applicant Tracking System capabilities. Functional modules in use include job posting and listings, application capture, candidate profile management, interview scheduling tools, and centralized candidate tracking. Operational ownership is concentrated within the dealership's hiring managers and HR function, enabling standardized screening and handoff processes across sales and service hiring. The configuration centralizes recruiting activities on Hireology and aligns the application flow with the dealership hiring lifecycle.
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Ourisman Volkswagen of Bethesda ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reynolds and Reynolds Company | Legacy | Reynolds and Reynolds ERA-IGNITE | Dealership Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Ourisman Volkswagen of Bethesda implemented Reynolds and Reynolds ERA-IGNITE as its Dealership Management application. The deployment targeted a single-site, small dealer operation in Bethesda Maryland, aligning the software with parts counter and service desk workflows for a 30 person dealership.
The implementation configured core parts and inventory capabilities, including parts catalog lookup, bin management, daily order and shipment processing, emergency reorder workflows, point of sale for retail parts, and linkage of parts charges to service repair orders. Reynolds and Reynolds ERA-IGNITE was used to support parts counter transactions, price quoting for retail customers, credit authorization at point of sale, and verification of parts listed on body shop estimates.
Operational coverage centered on the Parts department and Service operations, with explicit workflows for parts counter personnel, parts manager oversight, and body shop estimate review. The system established unified parts catalog and stock records to drive order creation, shipment scheduling, and internal billing for service repair orders, preserving the operational handoffs between counter staff and shop technicians.
Governance and rollout emphasized role based controls and process alignment, reflecting existing responsibilities such as weekly bin checks, receiving and filling orders, and ensuring internal requests are billed on service repair orders. Training obligations and employee programs noted in the dealer job framework included paid training and mentorship, and the implementation maintained dealership compliance with county, state and federal COVID 19 codes during operations.
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Ourisman Volkswagen of Bethesda AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ourisman Volkswagen of Bethesda deployed CarNow MessageNow. CarNow MessageNow is implemented on their website as an embedded web chat interface, classified under Chatbots and Conversational AI, to handle inbound customer messaging and digital engagement for the dealership.
Implementation scope centers on front-line customer engagement for sales and service, with the deployment serving the dealership website and customer-facing lead capture workflows. Functional capabilities include real-time conversational chat, persistent messaging across sessions, automated lead capture and conversational routing to on-duty agents, reflecting standard Chatbots and Conversational AI workflows. The architecture is a front-end web widget embedded in the site and instrumented to feed dealer customer interaction workflows, with operational ownership retained by the dealership sales and service teams and governance focused on configuring canned responses and agent handoff rules to align chat interactions with existing communication processes.
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Ourisman Volkswagen of Bethesda Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Ourisman Volkswagen of Bethesda Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Ourisman Volkswagen of Bethesda CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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Ourisman Volkswagen of Bethesda ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Ourisman Volkswagen of Bethesda IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ourisman Volkswagen of Bethesda
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ourisman Volkswagen of Bethesda Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ourisman Volkswagen of Bethesda IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ourisman Volkswagen of Bethesda digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ourisman Volkswagen of Bethesda Technographics
Ourisman Volkswagen of Bethesda is a Automotive organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Ourisman Volkswagen of Bethesda operates a diverse technology stack with applications such as
Hireology, Reynolds and Reynolds ERA-IGNITE and CarNow MessageNow,
covering areas like Recruiting, Applicant Tracking System, Dealership Management and Chatbots and Conversational AI.
Ourisman Volkswagen of Bethesda has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hireology, Reynolds and Reynolds Company and CarNow.
Ourisman Volkswagen of Bethesda recently adopted applications including
Mixpanel in 2022, Amazon S3 in 2022 and Tealium IQ Tag Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ourisman Volkswagen of Bethesda’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ourisman Volkswagen of Bethesda’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ourisman Volkswagen of Bethesda technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.