Outback Steakhouse
2202 N West Shore Blvd,
Tampa, 33607, FL,
United States
Tampa, 33607, FL,
United States
1 813-282-1225
Retail
Outback Steakhouse Technographics
Outback Steakhouse Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Outback Steakhouse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Outback Steakhouse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Outback Steakhouse has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2022, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Outback Steakhouse is running and its propensity to invest more and deepen its relationship with Workday , Workstream , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Outback Steakhouse revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Outback Steakhouse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Outback Steakhouse Tech Stack and Enterprise Applications
Outback Steakhouse HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2022 | 2022 |
In 2022, Outback Steakhouse implemented Paradox Olivia Chatbot on its careers website, leveraging ParadoxAI conversational capabilities to streamline candidate interactions. The Paradox Olivia Chatbot operates as a Recruiting Chatbot, embedded in the careers experience to provide immediate candidate engagement and initial qualification at the point of application.
Configuration centered on conversational pre-screening, scripted qualification questions, and availability capture, with automated routing to talent acquisition workflows and recruiter follow-up for qualified candidates. Governance and operational ownership were placed with recruiting operations, who manage conversational scripts, screening criteria, and iterative updates to ensure alignment with hiring manager requirements and standard recruiting workflows.
|
|
|
|
|
Recruiting | HCM |
|
2020 | 2020 |
|
Outback Steakhouse Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Outback Steakhouse implemented Microsoft 365 to standardize Collaboration across corporate offices and restaurant operations. The Microsoft 365 deployment is referenced on the company website and reflects a cloud-hosted tenant footprint delivering collaboration services for approximately 15000 employees.
The implementation used Microsoft 365 Collaboration components common to the suite, including Exchange Online for enterprise messaging, SharePoint Online for intranet and content management, OneDrive for Business for user file sync, and Microsoft Teams for real-time collaboration. Architecture and administration centered on a centralized Microsoft 365 tenant with Azure Active Directory identity and access controls, tenant-level governance for content and security, and a phased rollout model aligned to corporate functions and store-level staff, with configuration focused on team workspaces, document libraries, and collaboration site governance.
|
Outback Steakhouse Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Outback Steakhouse implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic consent and signatures during online customer interactions. The deployment positions DocuSign eSignature as the customer-facing signature layer for web-driven transactions and form workflows on Outback's United States site.
Configuration focused on standard Digital Signing capabilities, including embedded signing sessions, reusable envelope templates, signer authentication options, and system-generated audit trails. DocuSign eSignature was configured with template-driven workflows to standardize signature requests and to enable programmatic envelope creation, routing, and status tracking through server-side calls.
Integration was implemented directly into the website experience using embedded signing widgets and API-driven envelope provisioning to orchestrate signing from web forms and interactive pages. Operational coverage centers on customer engagement and operations processes tied to online interactions, with legal and compliance receiving audit logs and signature records for retention and verification.
Governance emphasized centralized template management and role-based access controls for administrators and legal reviewers, combined with activity logging to support signature non-repudiation and chain of custody. Ongoing operational ownership is aligned to web operations and corporate legal functions to maintain templates, authentication policies, and audit retention within the DocuSign eSignature environment.
|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
|
Outback Steakhouse SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2018 | 2018 |
|
|
|
|
|
Inventory Management | SCM |
|
2020 | 2020 |
|
Outback Steakhouse CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement, Customer Loyalty | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
Outback Steakhouse ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
Outback Steakhouse TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2017 |
|
Outback Steakhouse IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Outback Steakhouse
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Key Customer Manager | Manager | Customer Service | |
|
|
|
Key Customer Manager | Manager | Customer Service | |
|
|
|
Sales and Marketing Manager | Manager | Marketing | |
|
|
|
Customer Service Manager | Manager | Customer Service | |
|
|
|
Senior Vice President Business Development | VP | Sales | |
|
|
|
Director, Brand Marketing Outback Steakhouse | Director | Marketing | |
|
|
|
Market Vice President | VP | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
HR Director | Director | HR | |
|
|
|
Talent Acquisition Manager / Recruiter | Manager | HR | |
|
|
|
Senior Human Resources Director | Director | HR | |
|
|
|
EVP, Chief Legal Officer and Secretary | CXO | Legal | |
|
Apps Being Evaluated by Outback Steakhouse Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Outback Steakhouse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Outback Steakhouse digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Outback Steakhouse Technographics
Outback Steakhouse is a Retail organization based in United States,
with around 15000 employees and annual revenues of $3.00 billion.
Outback Steakhouse operates a diverse technology stack with applications such as
Paradox Olivia Chatbot, Microsoft 365 and DocuSign eSignature,
covering areas like Recruiting Chatbot, Collaboration and Digital Signing.
Outback Steakhouse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Microsoft and DocuSign.
Outback Steakhouse recently adopted applications including
Paradox Olivia Chatbot in 2022, DocuSign eSignature in 2021 and Workstream Hiring in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Outback Steakhouse’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Outback Steakhouse’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Outback Steakhouse technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.