Outpost Healthcare Corporation Technographics
Outpost Healthcare Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Outpost Healthcare Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Outpost Healthcare Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Outpost Healthcare Corporation has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Outpost Healthcare Corporation is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Outpost Healthcare Corporation revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Outpost Healthcare Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Outpost Healthcare Corporation Tech Stack and Enterprise Applications
Outpost Healthcare Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Outpost Healthcare Corporation implemented Freshdesk Messaging (Formerly Freshchat) on its website. The deployment uses Freshdesk Messaging within the Chatbots and Conversational AI category to provide a web-based conversational intake and patient-facing messaging channel, embedding the chat widget to present automated greetings, quick replies, and asynchronous message threads.
Operational scope is focused on site-based patient support and front-line customer service for a small operations team, with configuration and workflow management handled in-house. The implementation emphasizes conversational workflows, message templates, conversation history capture, and routing to internal support roles, aligning system configuration and governance with the Chatbots and Conversational AI functional model for healthcare web interactions.
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Outpost Healthcare Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Outpost Healthcare Corporation implemented Microsoft 365 to support Collaboration across its 10 person Canadian healthcare practice. The deployment centralized email and calendaring, cloud document libraries, file sync and sharing, and real time team communication using Microsoft 365 core services such as Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams. The company lists Microsoft 365 usage on its public website and the implementation aligns with a cloud hosted SaaS subscription model appropriate for a small organization.
Identity and access are managed through Azure Active Directory for centralized account administration and single sign on, enabling role based access controls and tenant level user provisioning. Operational scope covers administrative operations, clinician collaboration, and patient coordination workflows within the small team, with configuration focused on mailbox and document permission management, basic retention settings, and tenant governance. The implementation emphasizes collaboration capabilities consistent with the Collaboration category and reflects a compact, cloud native architecture tailored to a 10 employee healthcare provider.
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Outpost Healthcare Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Outpost Healthcare Corporation implemented Hotjar on its public website to instrument Customer Experience workflows and capture user behavior signals. Hotjar was embedded via client-side tags in site templates, delivering standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnel analysis, on-page surveys, and feedback polls to inform product and marketing decisions.
Deployment focused on the corporate web properties of Outpost Healthcare Corporation and aligned functional ownership with the small internal team, with Marketing and Product using Hotjar for qualitative UX analysis and patient-facing experience reviews. Configuration included granular data capture settings and consent-aware controls to limit collection of sensitive inputs, and a lightweight operational governance model was established to manage access, survey cadence, and ongoing configuration within the Hotjar application.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Outpost Healthcare Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Outpost Healthcare Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Outpost Healthcare Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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