Outsource Telecom LLC
711-A Campus Square W,
El Segundo, 90245, CA,
United States
El Segundo, 90245, CA,
United States
1 310-640-8575
Professional Services
Outsource Telecom LLC Technographics
Outsource Telecom LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Outsource Telecom LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Outsource Telecom LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Outsource Telecom LLC has purchased the following applications: USAePay for Payment Processing in 2019, Starlims Abbott eScreen for BackGround Screening in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Outsource Telecom LLC is running and its propensity to invest more and deepen its relationship with Network Merchants , STARLIMS , Bullhorn or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Outsource Telecom LLC revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Outsource Telecom LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Outsource Telecom LLC Tech Stack and Enterprise Applications
Outsource Telecom LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Network Merchants | Legacy | USAePay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Outsource Telecom LLC deployed USAePay on its website to handle online customer payments. USAePay serves as the company’s Payment Processing gateway for web-based transactions and is embedded in the corporate site checkout and payment flows.
Implementation work focused on web integration, using USAePay hosted payment form and API-based payment capture patterns to centralize card acceptance on the public site. Typical Payment Processing functional capabilities configured include tokenization for stored payment methods, transaction authorization and settlement, and transaction reporting to support reconciliation workflows.
Operational coverage centers on the online sales channel and the billing and customer service functions that verify and respond to web-originated orders. Governance emphasis is on payment operations and PCI compliance scope for the website, with controls layered into the payment form and reconciliation processes to manage transaction handling and dispute follow up.
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Outsource Telecom LLC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017, Outsource Telecom LLC implemented Starlims Abbott eScreen for BackGround Screening to formalize candidate drug testing and identity verification within HR and field operations. The deployment focused on integrating screening and identity workflows into technician onboarding and payroll intake processes used by HR Field Coordinators in the Dallas/Fort Worth area.
Starlims Abbott eScreen was configured to manage drug screen scheduling and results, to capture and verify candidate identification consistent with Form I9 requirements, and to support completion of Section 2 that triggers E-Verify. The implementation included background check orchestration and result dispositioning, aligned with standard BackGround Screening functional terminology such as specimen collection scheduling, result adjudication, and candidate status tracking during onboarding.
The solution was linked to named third party sources used by Outsource Telecom LLC, including Asurint for background screening checks and eScreen for drug test scheduling, and it exchanged onboarding status with the companys erecruit instance. Operational integrations explicitly included running E-Verify based on completed Form I9 entries and providing screening status and verification artifacts to payroll and onboarding workflows to support timesheet collection and pay authorization.
Governance centered on HR Field Coordinator processes for administering on-site drug screens, collecting and filing candidate IDs, completing Form I9 Section 2, and initiating E-Verify checks. The Starlims Abbott eScreen implementation standardized screening and identity verification steps within technician onboarding, centralized screening scheduling, and established traceable handoffs between HR, field operations, background screening providers, and payroll systems.
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Recruiting | HCM |
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2020 | 2020 |
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Outsource Telecom LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Outsource Telecom LLC implemented Ruby Live Chat on its public website. The deployment used Ruby Live Chat and aligns with the Chatbots and Conversational AI category to centralize web-based customer messaging and capture inbound inquiries for service and sales workflows.
The implementation uses a vendor-hosted web chat widget embedded in the site's front-end, routing real-time messaging to Outsource Telecom LLC's customer service and sales teams. Functional capabilities deployed include live agent handling, operator-assisted chat, canned responses, conversational routing, and session transcripts, reflecting standard Chatbots and Conversational AI functionality. Operational governance focused on channeling web inquiries into the chat workflow, assigning chats to agents, and retaining conversation records for follow-up and quality review, with Ruby Live Chat providing the conversational layer for these processes.
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Outsource Telecom LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Outsource Telecom LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2017 | 2017 |
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Outsource Telecom LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Outsource Telecom LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Outsource Telecom LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Outsource Telecom LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Corporate Operations | Director | Finance | |
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Recruitment Operations Manager | Manager | HR | |
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President | CXO | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Outsource Telecom LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Outsource Telecom LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Outsource Telecom LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Outsource Telecom LLC Technographics
Outsource Telecom LLC is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
Outsource Telecom LLC operates a diverse technology stack with applications such as
USAePay, Starlims Abbott eScreen and Ruby Live Chat,
covering areas like Payment Processing, BackGround Screening and Chatbots and Conversational AI.
Outsource Telecom LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Network Merchants, STARLIMS and Ruby.
Outsource Telecom LLC recently adopted applications including
Zoominfo Platform in 2022, Google Cloud Platform (GCP) in 2021 and Bullhorn Erecruit Staffing in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Outsource Telecom LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Outsource Telecom LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Outsource Telecom LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.