OUTsurance Technographics
OUTsurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OUTsurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 OUTsurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OUTsurance has purchased the following applications: Atlassian Confluence for Collaboration in 2017, Insightsoftware Certent Disclosure Management for Financial Consolidation and Close in 2020, RayGun Application Performance Monitoring for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OUTsurance is running and its propensity to invest more and deepen its relationship with Atlassian , Insightsoftware , RayGun or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OUTsurance revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OUTsurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OUTsurance Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Confluence | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, OUTsurance implemented Atlassian Confluence as its Collaboration platform. The deployment established Atlassian Confluence as the central knowledge base and content collaboration system for internal documentation, team pages, and policy artifacts.
Configuration work centered on structured spaces, page templates, content labeling, page versioning, inline comments, and permission schemes to control access and editorial rights. The implementation leveraged Confluence capabilities such as macros, export utilities, content templates, and search-driven discovery to improve findability and maintain consistency across documentation.
The Confluence rollout was aligned with OUTsurance's cloud footprint and their use of Microsoft Azure Cloud Services for web infrastructure, ensuring compatibility with existing hosting and content delivery strategies. Governance focused on defining space ownership, editorial roles, content lifecycle practices, and approval workflows to support coordinated knowledge management and internal collaboration across the organisation.
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Insightsoftware | Legacy | Insightsoftware Certent Disclosure Management | Financial Consolidation and Close | EPM | n/a | 2020 | 2020 |
In 2020, OUTsurance implemented Insightsoftware Certent Disclosure Management to accelerate its year-end reporting and disclosure orchestration. The program began in March 2020 and coincided with South Africa's first COVID-19 lockdown, forcing remote delivery and urgent adaptation of project governance because the internal team was junior and timelines were tight.
The implementation focused on core disclosure management capabilities consistent with Financial Consolidation and Close requirements, including centralized narrative authoring, structured disclosure collection, version control, template-driven report assembly, and audit trail controls. Insightsoftware Certent Disclosure Management was configured to enforce review and approval workflows and to provide role based access for finance and reporting stakeholders, aligning with statutory reporting cycles.
Operational coverage centered on the finance and statutory reporting functions, with deployment scoped for year-end disclosure production and ongoing close season activities. Remote working required a combination of virtual knowledge transfer, recorded configuration walkthroughs, and tightened release windows to reduce risk during close, and the implementation approach emphasized automated workflow orchestration and document control to support distributed contributors.
Governance and rollout were accelerated to meet the year-end reporting objective, with emphasis on phased configuration, scripted validation of disclosure packs, and hands on user support for the junior finance team. The project narrative reflects constrained timelines and a remote execution model, with the implementation explicitly tied to the company objective of having the system ready for year-end reporting within the Financial Consolidation and Close program.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RayGun | Legacy | RayGun Application Performance Monitoring | Application Performance Management | ITSM | n/a | 2017 | 2017 |
In 2017, OUTsurance deployed RayGun Application Performance Monitoring to instrument its public website and establish continuous observability for digital channels. The deployment positions RayGun Application Performance Monitoring as the primary Application Performance Management tool supporting website operations and engineering teams.
OUTsurance uses RayGun Application Performance Monitoring as an Application Performance Management solution for web application monitoring, combining application-level tracing, error and crash reporting, real user monitoring, and centralized performance dashboards. RayGun Application Performance Monitoring was configured to capture server-side traces and client-side session data, consolidating diagnostics and alerting for faster issue identification by development and operations.
Implementation focused on the website stack, with SDK instrumentation embedded in browser pages and server endpoints to surface slow transactions, exception stacks, and user-impacting errors. Telemetry from RayGun was directed into operational dashboards and incident workflows to support triage by engineering, digital channels, and customer experience teams.
Governance established alert thresholds, role based access to dashboards, and a repeatable incident triage process to coordinate response across web operations and development. The configuration emphasized production observability and developer diagnostics, aligning the Application Performance Management deployment with engineering and site reliability practices.
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at OUTsurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by OUTsurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||