Ovation
2Nd Floor, 15 Greycoat Place,
London, SW1P 1SB,
United Kingdom
London, SW1P 1SB,
United Kingdom
44 20 7820-8800
Professional Services
Ovation Technographics
Ovation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ovation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Ovation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ovation has purchased the following applications: HRLocker CPD for Learning and Development in 2024, Microsoft 365 for Collaboration in 2020, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ovation is running and its propensity to invest more and deepen its relationship with HRLocker , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ovation revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ovation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ovation Tech Stack and Enterprise Applications
Ovation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HRLocker | Legacy | HRLocker CPD | Learning and Development | HCM | n/a | 2024 | 2024 |
In 2024, Ovation implemented HRLocker CPD to consolidate HR documentation and ensure compliance with GDPR for management of employee records and certificates. HRLocker CPD is a Learning and Development application deployed to centralize CPD and certificate tracking, document storage, and compliance workflows for the HR function. The deployment emphasized role based access controls and configurable retention rules to align personnel file governance with UK data protection expectations.
Implementation scope covered HR administration and people operations for Ovation's 23 person professional services firm in the United Kingdom, bringing employee records, training certificates, and compliance documentation into a single system. Operational changes included standardizing certificate capture and recordkeeping processes and configuring audit trails to support GDPR obligations. Ovation reported reduced administrative burden and improved operational efficiency as outcomes highlighted in the vendor case study.
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Ovation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ovation implemented Microsoft 365 to support Collaboration across the organization. The Ovation Microsoft 365 Collaboration deployment covers the 23-employee professional services firm in the United Kingdom and is provisioned for company wide use across client facing and back office business functions, and the public website surfaces Microsoft 365 hosted assets according to the site source indicators.
Functional modules include Microsoft 365 components such as Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for document libraries and a simple intranet, and OneDrive for Business for employee file storage. The environment is managed via the Microsoft 365 tenant administration interface with centralized account provisioning, role based access controls and SharePoint site collections used to segregate client materials from internal documents, aligning Ovation Microsoft 365 Collaboration with core business functions in internal communication, document management and client engagement workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Ovation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Ovation implemented FreshDesk Customer Support to handle client inquiries surfaced through its public website. FreshDesk Customer Support is deployed as a cloud SaaS instance embedded on the Ovation website, serving as the primary Customer Support intake and case management channel. The implementation centers on core Customer Support modules, including web ticket capture via an on-site support widget, a centralized ticketing queue, a searchable knowledge base and customer portal, and standard automation for ticket routing and canned responses. Configuration emphasizes lightweight workflow automation, SLA policy definitions, and role based access controls appropriate for a small professional services firm. Operational ownership sits with Ovation’s customer service and account management functions in the United Kingdom, with governance focused on ticket triage, escalation rules, and basic reporting to track support activity across the organization.
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Ovation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Ovation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ovation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ovation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ovation IT executives and key decision makers. This section highlights Ovation's latest recorded technology evaluations, including Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management on 2025-07-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ovation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-28 | Ovation | Evaluated | Edenred | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM |
FAQ - APPS RUN THE WORLD Ovation Technographics
Ovation is a Professional Services organization based in United Kingdom,
with around 23 employees and annual revenues of $2.0 million.
Ovation operates a diverse technology stack with applications such as
HRLocker CPD, Microsoft 365 and FreshDesk Customer Support,
covering areas like Learning and Development, Collaboration and Customer Support.
Ovation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HRLocker, Microsoft and Freshworks.
Ovation recently adopted applications including
HRLocker CPD in 2024, Slack Connect in 2022 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ovation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ovation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ovation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.