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United Kingdom
Oxford Instruments Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Oxford Instruments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2244 Oxford Instruments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oxford Instruments has purchased the following applications: SAP Concur Expense for Expense Management in 2018, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2017, Klipboard Field Service Management for Field Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oxford Instruments is running and its propensity to invest more and deepen its relationship with SAP , Eploy , Klipboard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oxford Instruments revenues, which have grown to $628.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oxford Instruments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klipboard | Legacy | Klipboard Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Oxford Instruments implemented Klipboard Field Service Management to consolidate email-driven scheduling and Word-based field reporting workflows into a unified Field Service Management platform. The deployment targeted Oxford Instruments Plasma Technology and the more than 70 field engineers who operate concurrently across the globe, with the objective of centralizing job scheduling, on-site data capture and client communication.
The implementation leverages Klipboard Field Service Management modules including scheduler and dispatch, the Klipboard mobile app, a mobile Form Builder for custom service reports and risk assessments, a live tracking map view for engineer and job locations, and configurable automated email and SMS communications. Jobs are created and assigned using drag-and-drop scheduling and dispatched to engineers’ mobile apps, with custom forms attached to scheduled jobs to capture typed responses, voice dictation, images and signatures directly in the field.
Operational coverage includes global field service teams, with service managers and team leaders given real-time visibility into assigned, in-progress and completed jobs across regions. The solution centralized confidential service data within the Klipboard platform, removed reliance on desktop Word documents and separate cameras for image capture, and automated the delivery of job documentation to clients as soon as engineers complete work.
Governance and workflow changes focused on moving paper and email based processes into structured digital workflows, standardizing form templates via the Form Builder, and enabling configurable communications to ensure consistent client engagement. Oxford Instruments’ Klipboard Field Service Management deployment restructured day-to-day service operations for field engineers and back-office teams, streamlining administration and improving real-time operational transparency.
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Manufacturing ERP | ERP Services and Operations |
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2013 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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