Pacific National Bank
1390 Brickell Ave,
Miami, 33131, FL,
United States
Miami, 33131, FL,
United States
1 305-539-7500
Banking and Financial Services
Pacific National Bank Technographics
Pacific National Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Pacific National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacific National Bank has purchased the following applications: JHA SmartPay for Payment Processing in 2018, Nymbus Onboard for Onboarding in 2020, Jack Henry Banking SilverLake for Core Banking in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific National Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Nymbus , MeridianLink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacific National Bank revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacific National Bank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Pacific National Bank implemented JHA SmartPay as its web-facing Payment Processing solution, deploying the vendor product to handle online card transactions directly on the bank website. The implementation positions Pacific National Bank, JHA SmartPay, Payment Processing and online payments within the bank’s digital channel stack, with the application serving as the primary payment gateway for customer-initiated web payments.
JHA SmartPay was configured to support standard payment processing workflows, including authorization, capture, settlement and reconciliation, aligned with Payment Processing functional terminology. The deployment emphasized gateway integration with the public website, tokenization of card data for PCI aligned operations, and transaction routing logic typical of card processing implementations.
Operational responsibility for the JHA SmartPay implementation sits with the bank’s payments operations and online banking teams, who manage configuration, exception handling and transaction monitoring. Governance focused on operational controls and compliance with card network and regulatory requirements, with the implementation scoped to the website as the initial customer-facing channel for electronic payments.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nymbus | Legacy | Nymbus Onboard | Onboarding | HCM | n/a | 2020 | 2020 |
In 2020, Pacific National Bank implemented Nymbus Onboard. The deployment used NYMBUS SmartLaunch to bring FACILE, a digital only brand, live, and leveraged Nymbus' full service digital onboarding, marketing and outsourced operations to provide immediate mobile account access and 24/7 personal customer service.
The Nymbus Onboard configuration concentrated on customer onboarding workflows and retail account provisioning, applying digital account opening, identity verification and mobile activation capabilities typical of Onboarding platforms. Configuration work emphasized a branded digital experience for FACILE, automated routing of new account requests and operational handoffs to NYMBUS' outsourced operations for ongoing personal service.
Operational scope covered customer onboarding and retail banking processes across the United States, with the platform orchestrating marketing driven acquisition flows and continuous service delivery through NYMBUS' operations team. Integrations were focused on marketing and customer engagement channels native to the Nymbus implementation and onceservice orchestration between onboarding intake and customer support workflows.
Governance and rollout used NYMBUS SmartLaunch to accelerate launch sequencing and to establish handover procedures for 24/7 service continuity, with operational processes defined for rapid provisioning of FACILE accounts. The initiative delivered rapid time to market and operational continuity for the new digital brand.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Pacific National Bank converted to Jack Henry Banking SilverLake to strengthen its Core Banking platform and improve efficiencies in digital and branch banking. The implementation was provisioned through Jack Henry & Associates and executed using JHA OutLink Processing Services, an outsourced core processing model that centralized transaction processing and operational hosting.
The deployment centered on the SilverLake core processing engine and its full integration capabilities, enabling consolidation of peripheral systems and channel workflows for branch and digital banking. Configuration work included account processing, transaction posting, and integrated channel orchestration, and the program emphasized minimizing add-on solutions by leveraging built-in SilverLake functionality.
Operational coverage for the Jack Henry Banking SilverLake deployment extended across PNBs domestic and international customer service operations, with managers from every operational area involved in the selection and conversion. The outsourced architecture via JHA OutLink Processing Services shifted day-to-day processing responsibility to Jack Henry Banking, aligning core processing, batch and online transaction workflows, and peripheral system interfaces under a single operations model.
Governance followed a rigorous, cross-functional selection and conversion plan, with the bank completing conversion of core and peripheral systems in less than three months. Reported outcomes included significant cost savings from outsourcing, improved integration and operational efficiency, and enhanced service capabilities for domestic and international customers, positioning Pacific National Bank to focus on customer-facing growth while relying on Jack Henry Banking for core operations.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
|
2007 | 2007 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pacific National Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pacific National Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pacific National Bank Technographics
Pacific National Bank is a Banking and Financial Services organization based in United States,
with around 110 employees and annual revenues of $13.0 million.
Pacific National Bank operates a diverse technology stack with applications such as
JHA SmartPay, Nymbus Onboard and Jack Henry Banking SilverLake,
covering areas like Payment Processing, Onboarding and Core Banking.
Pacific National Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Nymbus.
Pacific National Bank recently adopted applications including
MeridianLink Consumer (ex LoansPQ) in 2021, Salesforce Sales Cloud in 2021 and Nymbus Onboard in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pacific National Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pacific National Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pacific National Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.