Carvalhal Gdl, 7570-779,
Portugal
Palmayachts Technographics
Palmayachts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Palmayachts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Palmayachts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palmayachts has purchased the following applications: Bookeo for Reservation and Booking Management in 2020, Tidio Live Chat for Chatbots and Conversational AI in 2018, Intuit Mailchimp for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palmayachts is running and its propensity to invest more and deepen its relationship with Bookeo , MMK Booking Manager , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palmayachts revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palmayachts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Palmayachts Tech Stack and Enterprise Applications
Palmayachts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bookeo | Legacy | Bookeo | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Palmayachts implemented Bookeo as its customer-facing reservation system. Palmayachts uses Bookeo on their website to deliver Reservation and Booking Management for charter booking and scheduling for the Portugal-based leisure operator.
The deployment relies on Bookeo’s cloud SaaS booking widget embedded into the Palmayachts website, providing real-time availability and calendar-based scheduling for customer bookings. Functional capabilities implemented include online booking and calendar management, customer record capture and booking dashboards, and automated confirmations and notifications, aligning Bookeo’s Reservation and Booking Management features with front-office operations and customer service workflows. Day-to-day administration and governance are handled by the small internal team, who operate the web console to manage reservations, update availability, and coordinate operational schedules.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Palmayachts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Palmayachts implemented Tidio Live Chat on its public website. The deployment embeds the Tidio Live Chat widget to enable real time visitor engagement for the small Portugal based leisure and hospitality operator, aligning the implementation with the Chatbots and Conversational AI category. The implementation is explicitly web facing and scoped to online customer inquiry and booking touchpoints.
Tidio Live Chat is used to combine automated messaging and live operator interactions, reflecting core Chatbots and Conversational AI capabilities such as automated greetings, chat routing, and lead capture workflows. Operational ownership is concentrated within the compact Palmayachts team, with staff managing message templates, availability windows, and live handoffs through the Tidio administration interface to support sales and customer service functions. Governance and process adjustments emphasize standardized response phrasing and rapid escalation to human agents to maintain consistent customer engagement on the website.
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Palmayachts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017 Palmayachts implemented Intuit Mailchimp. Palmayachts uses Intuit Mailchimp as a Marketing Automation solution embedded on their public website to capture leads and manage customer email communications.
The implementation is a cloud SaaS deployment with site-level integration, using embedded signup forms and audience list management, template-driven campaign composition, and basic automated email workflows typical of Marketing Automation platforms. Operational coverage centers on marketing and customer engagement for the small, Portugal-based leisure and hospitality business, with campaign creation and subscriber management performed by internal staff. Governance is lightweight, focused on list hygiene and template control, and the deployment emphasizes web-to-audience data flow from the Palmayachts website into Intuit Mailchimp for ongoing email communications.
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Tag Management | CRM |
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2019 | 2019 |
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Palmayachts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Palmayachts
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Palmayachts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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