AI Buyer Insights:

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

Palmerston North City Council
Location
32 The Square,
Palmerston North, 4410,
New Zealand
Website
https://www.pncc.govt.nz/
Phone
64 4635 68199
Artw industry
Government
Employee
Revenue

Palmerston North City Council Technographics

Palmerston North City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Palmerston North City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58 Palmerston North City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Palmerston North City Council has purchased the following applications: CodaFile TrackNprint for Document Management in 2010, Hotjar for Customer Experience in 2017, Dynatrace APM for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Palmerston North City Council is running and its propensity to invest more and deepen its relationship with Codafile Software , Contentsquare , Marigold or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Palmerston North City Council revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palmerston North City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Palmerston North City Council Tech Stack and Enterprise Applications

Palmerston North City Council Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Codafile Software Legacy CodaFile TrackNprint Document Management Content Management n/a 2010 2010
In 2010, Palmerston North City Council records metadata in Archives Central indicate use of the Codafile filing format, supporting an inference that CodaFile TrackNprint was in use for Document Management. Records catalogued from the council's resource consent files list format details as Codafile, and those records are held via the Archives Central / Horizons collection, providing archival provenance tied to the Codafile format. The implied implementation scope centers on records management for resource consent workflows, aligning CodaFile TrackNprint Document Management capabilities with cataloguing, metadata indexing, and filing format standardization, plus print and tracking workflows commonly associated with the Codafile product line. Operational coverage appears focused on council planning and consents records, with archival linkage to Archives Central that suggests metadata schema alignment between council files and the archival repository. This reflects the Palmerston North City Council CodaFile TrackNprint Document Management relationship, where the application is associated with records management for resource consents rather than explicit technical integration or deployment details.
Palmerston North City Council CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017, Palmerston North City Council began using Hotjar on its public website. Hotjar is deployed as part of the council's Customer Experience stack to capture on-site user behavior and structured feedback, supporting digital services and communications functions. The deployment targets the council website at https://www.pncc.govt.nz and is focused on improving online service interactions for residents and visitors. Deployment is implemented via the Hotjar client-side JavaScript snippet, enabling session recordings, heatmaps, click and scroll analytics, feedback polls and simple funnel analysis as category-aligned capabilities. Configuration and data access are managed by the council's web and digital services staff, with tracking settings and feedback widgets governed to align with council privacy obligations and site governance. No specific backend system integrations are documented in the source, the implementation remains centered on behavioral analytics and on-site feedback collection using Hotjar.
Marketing Automation CRM 2020 2020
Tag Management CRM 2016 2016
Palmerston North City Council ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dynatrace Legacy Dynatrace APM Application Performance Management ITSM n/a 2017 2017
In 2017 Palmerston North City Council deployed Dynatrace APM to monitor its public website, establishing Application Performance Management coverage for web operations. Dynatrace APM was used to provide real user monitoring, synthetic checks, transaction tracing and code level visibility across the council website, and the narrative explicitly links Palmerston North City Council Dynatrace APM Application Performance Management to the council’s web and digital services functions. Deployment focused on instrumentation of the public web estate with dashboards and alerting configured for the IT and digital services teams. Governance emphasized centralized monitoring ownership, role based dashboards and operational workflows for incident detection and remediation, with continuous instrumentation and performance tracing maintained as part of routine web operations.
IT Service Management ITSM 2020 2020
Palmerston North City Council PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Palmerston North City Council IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2012 2012
Content Delivery Network IaaS 2011 2011
Palmerston North City Council CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Palmerston North City Council

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Palmerston North City Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Palmerston North City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Palmerston North City Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Palmerston North City Council Technographics
Palmerston North City Council is a Government organization based in New Zealand, with around 58 employees and annual revenues of $5.0 million.
Palmerston North City Council operates a diverse technology stack with applications such as CodaFile TrackNprint, Hotjar and Dynatrace APM, covering areas like Document Management, Customer Experience and Application Performance Management.
Palmerston North City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Codafile Software, Contentsquare and Dynatrace.
Palmerston North City Council recently adopted applications including Imperva Sonar in 2022, Marigold Emma Email in 2020 and Atlassian Jira Service Desk in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Palmerston North City Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Palmerston North City Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Palmerston North City Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.