West Columbia, 29169, SC,
United States
Palmetto Retina Center Technographics
Palmetto Retina Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Palmetto Retina Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Palmetto Retina Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palmetto Retina Center has purchased the following applications: NextGen EHR for Electronic Health Record in 2017, NextGen Financial and Operational Analytics for Analytics and BI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palmetto Retina Center is running and its propensity to invest more and deepen its relationship with NextGen Healthcare , Microsoft , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palmetto Retina Center revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palmetto Retina Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Palmetto Retina Center Tech Stack and Enterprise Applications
Palmetto Retina Center ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Palmetto Retina Center implemented NextGen EHR as its Electronic Health Record to support front office and clinical workflows across its ophthalmology practice. The deployment targeted scheduling and patient intake for five ophthalmology offices including the West Columbia, SC site, consolidating appointment handling and check out activities under NextGen EHR.
Configuration focused on core Electronic Health Record modules typical for ambulatory specialty care, including appointment scheduling, patient registration and demographics, clinical documentation for retina specialty visits, billing and payment capture, and referral management. NextGen EHR was provisioned to support front desk tasks such as taking co pays, processing balances at check out, and rescheduling follow up appointments.
Operational use explicitly included integrations with Centricity scheduling and Phreesia, with staff operating NextGen EHR alongside these systems for appointment coordination, patient intake and administrative workflows. Front office responsibilities documented in operational notes include answering calls, scheduling and rescheduling across multiple sites, faxing office notes to patients mutual doctors, and routing patient issues to designated clinical staff.
Governance and workflow emphasis centered on centralizing appointment scheduling and check out processes across the five office footprint, standardizing referral and appointment booking procedures and defining staff routing for clinical queries. The implementation positions NextGen EHR as the backbone Electronic Health Record for administrative scheduling and clinical documentation activities at Palmetto Retina Center.
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Revenue Cycle Management | ERP Services and Operations |
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2021 | 2021 |
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Palmetto Retina Center Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen Financial and Operational Analytics | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Palmetto Retina Center implemented NextGen Financial and Operational Analytics as part of a NextGen RCM Services engagement. NextGen Financial and Operational Analytics, categorized as Analytics and BI, was configured to deliver real-time financial analytics focused on revenue cycle monitoring and financial operations for the practice. The engagement was finance focused and announced by NextGen as leveraging real-time financial analytics to support revenue cycle decisioning.
The deployment integrated directly with the existing NextGen Enterprise PM and NextGen EHR to ingest charge capture, billing and remittance data, enabling near real-time visibility into charge to cash timing and revenue leakage across Palmetto Retina Center locations in South Carolina. Operational coverage centered on revenue cycle and financial analytics workflows, with the implementation configured to surface dashboards and alerts to identify and address revenue leakage and to reduce the lag between charges and payments as described in NextGen communications.
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Palmetto Retina Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Palmetto Retina Center implemented Microsoft 365 to support Collaboration across its clinic operations. Their public website references Microsoft 365, indicating a tenant-based cloud subscription is in use as part of the organization’s web presence and internal collaboration stack.
The implementation centers on core Collaboration capabilities within Microsoft 365, including cloud email, document storage and sharing, and real-time communication and collaboration tools consistent with the Collaboration category. Configuration and governance reflect centralized account provisioning and role-based access controls for clinical and administrative staff, with SharePoint and OneDrive used for document management and Teams used for synchronous communication to coordinate appointments and intra-office workflows.
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Palmetto Retina Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Palmetto Retina Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Palmetto Retina Center
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Apps Being Evaluated by Palmetto Retina Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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