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Palmetto Retina Center Tech Stack and Enterprise Applications

Palmetto Retina Center ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NextGen Healthcare Legacy NextGen EHR Electronic Health Record ERP Services and Operations n/a 2017 2017
In 2017 Palmetto Retina Center implemented NextGen EHR as its Electronic Health Record to support front office and clinical workflows across its ophthalmology practice. The deployment targeted scheduling and patient intake for five ophthalmology offices including the West Columbia, SC site, consolidating appointment handling and check out activities under NextGen EHR. Configuration focused on core Electronic Health Record modules typical for ambulatory specialty care, including appointment scheduling, patient registration and demographics, clinical documentation for retina specialty visits, billing and payment capture, and referral management. NextGen EHR was provisioned to support front desk tasks such as taking co pays, processing balances at check out, and rescheduling follow up appointments. Operational use explicitly included integrations with Centricity scheduling and Phreesia, with staff operating NextGen EHR alongside these systems for appointment coordination, patient intake and administrative workflows. Front office responsibilities documented in operational notes include answering calls, scheduling and rescheduling across multiple sites, faxing office notes to patients mutual doctors, and routing patient issues to designated clinical staff. Governance and workflow emphasis centered on centralizing appointment scheduling and check out processes across the five office footprint, standardizing referral and appointment booking procedures and defining staff routing for clinical queries. The implementation positions NextGen EHR as the backbone Electronic Health Record for administrative scheduling and clinical documentation activities at Palmetto Retina Center.
Revenue Cycle Management ERP Services and Operations 2021 2021
Palmetto Retina Center Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NextGen Healthcare Legacy NextGen Financial and Operational Analytics Analytics and BI Analytics and BI n/a 2021 2021
In 2021, Palmetto Retina Center implemented NextGen Financial and Operational Analytics as part of a NextGen RCM Services engagement. NextGen Financial and Operational Analytics, categorized as Analytics and BI, was configured to deliver real-time financial analytics focused on revenue cycle monitoring and financial operations for the practice. The engagement was finance focused and announced by NextGen as leveraging real-time financial analytics to support revenue cycle decisioning. The deployment integrated directly with the existing NextGen Enterprise PM and NextGen EHR to ingest charge capture, billing and remittance data, enabling near real-time visibility into charge to cash timing and revenue leakage across Palmetto Retina Center locations in South Carolina. Operational coverage centered on revenue cycle and financial analytics workflows, with the implementation configured to surface dashboards and alerts to identify and address revenue leakage and to reduce the lag between charges and payments as described in NextGen communications.
Palmetto Retina Center Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021 Palmetto Retina Center implemented Microsoft 365 to support Collaboration across its clinic operations. Their public website references Microsoft 365, indicating a tenant-based cloud subscription is in use as part of the organization’s web presence and internal collaboration stack. The implementation centers on core Collaboration capabilities within Microsoft 365, including cloud email, document storage and sharing, and real-time communication and collaboration tools consistent with the Collaboration category. Configuration and governance reflect centralized account provisioning and role-based access controls for clinical and administrative staff, with SharePoint and OneDrive used for document management and Teams used for synchronous communication to coordinate appointments and intra-office workflows.
Palmetto Retina Center IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Palmetto Retina Center CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Palmetto Retina Center

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Palmetto Retina Center Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Palmetto Retina Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Palmetto Retina Center digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Palmetto Retina Center Technographics
Palmetto Retina Center is a Healthcare organization based in United States, with around 60 employees and annual revenues of $6.0 million.
Palmetto Retina Center operates a diverse technology stack with applications such as NextGen EHR, NextGen Financial and Operational Analytics and Microsoft 365, covering areas like Electronic Health Record, Analytics and BI and Collaboration.
Palmetto Retina Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NextGen Healthcare and Microsoft.
Palmetto Retina Center recently adopted applications including NextGen Revenue Cycle Management in 2021, NextGen Financial and Operational Analytics in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Palmetto Retina Center’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Palmetto Retina Center’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Palmetto Retina Center technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.