Palos Heights, 60463, IL,
United States
Palos Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Palos Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Palos Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palos Health has purchased the following applications: Infor CloudSuite Financials & Supply Management for ERP Financial in 2017, Infor Lawson HCM for Core HR in 2015, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palos Health is running and its propensity to invest more and deepen its relationship with Infor , SAP , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palos Health revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palos Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP Financial Management | Avaap | 2017 | 2017 |
In 2017, Palos Health implemented Infor CloudSuite Financials & Supply Management as its cloud-hosted ERP Financial platform. The deployment was completed on schedule in nine months with systems integrator Avaap, and the go-live was highlighted at Inforum 2017.
The implementation leveraged Infor CloudSuite Financials & Supply Management built on the Infor Xi technology platform, using cloud computing architecture, open source components, and in-memory computing to enable high performance and mobile access. Functional capabilities implemented included dynamic global ledger functionality, role-based design for finance users, source to settle procurement workflows, and end-to-end payable and receivable processing to streamline and standardize financial operations.
Integration scope included a tight integration with Epic to align clinical and financial workflows, supporting unified information for reporting and decision-making across the multi-facility Palos Health organization. Operational coverage focused on finance and procurement departments across the hospital system, bringing finance, procurement, and accounts payable and receivable processes onto the ERP Financial platform.
Governance and rollout were supported by Avaap’s implementation methodology and training resources, enabling a faster deployment timeline and early adopter lessons shared by Palos Health leadership. Palos positioned the project to bring a consumer-grade experience to financial and procurement teams and to transform financial operations through the Infor CloudSuite Financials & Supply Management deployment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Palos Health implemented Infor Lawson HCM to centralize Core HR functions across its enterprise, including Palos Hospital, Palos Medical Group, Palos Home Health, and Palos Imaging. The Infor Lawson HCM deployment was executed as part of a broader Infor Lawson program that also delivered finance and procurement systems, aligning HR capabilities with the previously coordinated implementation of Infor V11 Cloud Suite Financials.
Infor Lawson HCM was configured to establish a single employee master and position control framework, and to standardize workforce administration, benefits administration, and HR workflow processes for hiring and onboarding. The implementation emphasized role based access controls and HR process automation consistent with Core HR functional patterns, and the full product name Infor Lawson HCM was used as the authoritative HR system of record.
Operational integration focused on aligning HR data with the Infor V11 Cloud Suite Financials for chart of accounts and payroll adjacencies, while governance spanned corporate entities and reporting structures. The rollout covered human resources and related business functions across Palos corporate entities, with coordination between HR, finance, and IT for data feeds and consolidated reporting.
Program governance was led by a named Project Executive responsible for corporate financial policy oversight, committee updates, and cross‑entity process standardization. Implementation activities included establishing formal communications and training across staff levels, integrating HR workflows into enterprise reporting, and embedding governance checkpoints into committee and board reporting cycles.
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Palos Health implemented Zoom for Audio Video and Web Conferencing on its public website to provide web-accessible real-time meetings and virtual engagement capabilities. Palos Health is a United States based healthcare system with approximately 3,000 employees, and the Zoom deployment is surfaced through their website to enable external patient touches and online meeting access.
Zoom was configured to deliver core audio and video conferencing, screen sharing, meeting scheduling and webinar style engagement for patient education and staff collaboration. The deployment emphasizes web-based access alongside standard client endpoints, aligning with typical Audio Video and Web Conferencing functional workflows such as virtual consultations, remote care coordination, and centralized meeting orchestration.
Operational coverage focuses on patient-facing engagement and internal clinical and administrative collaboration across Palos Health sites in the United States. Governance centers on centralized access controls and standardized meeting workflows exposed on the website, enabling consistent appointment and meeting entry paths for patients and staff while maintaining platform-level security and administrative controls.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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