Panasonic Asia Pacific
202 Bedok South Avenue 1 Unit #02-12,
Singapore, 469332,
Singapore
Singapore, 469332,
Singapore
65 6299 8400
Retail
Panasonic Asia Pacific Technographics
Panasonic Asia Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Panasonic Asia Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Panasonic Asia Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Panasonic Asia Pacific has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, iQDynamics HRiQ Leave and Absence for Absence and Leave Management in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Panasonic Asia Pacific is running and its propensity to invest more and deepen its relationship with SAP , Oracle , iQDynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Panasonic Asia Pacific revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Panasonic Asia Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Panasonic Asia Pacific Tech Stack and Enterprise Applications
Panasonic Asia Pacific ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Panasonic Asia Pacific implemented SAP ERP ECC 6.0 to centralize core finance operations under the ERP Financial category. The initiative targeted the retail finance and controlling workflows for the Singapore-based regional organization, establishing SAP ERP ECC 6.0 as the system of record for general ledger processing and statutory financial reporting.
The deployment emphasized SAP FICO configuration, led by a SAP FICO Lead and coordinated by a Project Manager, translating requirements into chart of accounts design, master data harmonization, accounts payable, accounts receivable, asset accounting and cost center and profit center structures. Configuration work included period-end close sequencing, validation testing scenarios and documentation of financial posting rules consistent with ERP Financial best practices.
Operational coverage focused on finance and accounting teams across Panasonic Asia Pacific in Singapore, aligning month-end close, intercompany accounting practices and fixed asset lifecycle accounting into SAP ERP ECC 6.0. Governance structures were formalized around project management oversight, configuration control, testing signoffs and cutover planning driven by the Project Manager and SAP FICO Lead.
The engagement established SAP ERP ECC 6.0 as the central ERP Financial platform for Panasonic Asia Pacific, with defined functional ownership in finance and controlling and an implemented configuration footprint consistent with SAP FICO capabilities.
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ERP Financial | ERP |
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2012 | 2012 |
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Panasonic Asia Pacific HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iQDynamics | Legacy | iQDynamics HRiQ Leave and Absence | Absence and Leave Management | HCM | n/a | 2020 | 2021 |
In 2020 Panasonic Asia Pacific implemented iQDynamics HRiQ Leave and Absence, an Absence and Leave Management application, as part of its adoption of the iQDynamics HRiQ Core HR suite. The account is recorded in published supplier lists as a user of HRiQ and appears to have assigned the Leave and Absence module to standardize leave administration across its APAC regional operations.
The iQDynamics HRiQ Leave and Absence deployment for Panasonic Asia Pacific is aligned with common Absence and Leave Management capabilities, including employee self service for leave requests, configurable leave type and entitlement rules, automated approval workflows and manager-facing absence tracking. Configuration likely emphasized centralized policy definitions and role based approval chains, enabling consistent application of regional leave policies and leave balance calculations across sites.
Operational coverage appears focused on HR and regional people teams across APAC, with the Leave and Absence module implemented as a component of the HRiQ Core HR footprint. Governance and process changes inferred from the adoption include standardized absence workflows, centralized policy administration and reconciled employee leave records within the HRiQ suite, supporting consistent cross country leave administration rather than isolated local processes.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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HR Compliance | HCM |
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2024 | 2024 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Panasonic Asia Pacific AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Panasonic Asia Pacific implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website as a customer engagement channel. The implementation is categorized under Chatbots and Conversational AI and was provisioned for Panasonic Asia Pacific, a retail organization operating from Singapore with approximately 1,300 employees.
The deployment centered on embedded website chat capabilities typical of Salesforce Chat, including the customer facing chat widget, agent console for real time interactions, session queuing and skill based routing, proactive chat invitations, and chat transcript capture for recordkeeping. Configuration work focused on chat routing rules, agent presence management, and standard conversational workflows to surface agents to incoming sessions.
Technically the solution was delivered as a cloud hosted chat layer on the Panasonic public site, with Salesforce Chat running in the vendor cloud and the web widget instrumented on site pages. Operational scope was primarily customer service and ecommerce support flows exposed on the Panasonic Asia Pacific website, with agents using the Salesforce Chat console to handle live inquiries.
Governance measures aligned with typical Chatbots and Conversational AI deployments, including agent training on chat workflows, defined escalation and handoff procedures, transcript retention policies, and ongoing tuning of routing rules and chat prompts. The implementation emphasized operationalizing live chat as a sustained support channel rather than a temporary pilot, with configuration and governance designed to support routine customer service operations.
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Panasonic Asia Pacific Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Panasonic Asia Pacific Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Panasonic Asia Pacific eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Panasonic Asia Pacific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2017 | 2017 |
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Panasonic Asia Pacific ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Panasonic Asia Pacific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Panasonic Asia Pacific
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Panasonic Asia Pacific Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Panasonic Asia Pacific IT executives and key decision makers. This section highlights Panasonic Asia Pacific's latest recorded technology evaluations, including Siemens Opcenter for Manufacturing Execution System on 2025-04-28, Starlims Abbott eScreen for BackGround Screening on 2025-04-28, and Starlims Abbott Informatics for Laboratory Management on 2025-04-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Panasonic Asia Pacific digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Panasonic Asia Pacific Technographics
Panasonic Asia Pacific is a Retail organization based in Singapore,
with around 1300 employees and annual revenues of $300.0 million.
Panasonic Asia Pacific operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, iQDynamics HRiQ Leave and Absence and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
Panasonic Asia Pacific has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iQDynamics and Salesforce.
Panasonic Asia Pacific recently adopted applications including
iQDynamics HRiQ Compliance Tracking in 2024, Salesforce Sales Cloud in 2021 and NTT Enterprise Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Panasonic Asia Pacific’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Panasonic Asia Pacific’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Panasonic Asia Pacific technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.