Papa Johns
2002 Papa John’s Boulevard,
Louisville, 40299-2367, KY,
United States
Louisville, 40299-2367, KY,
United States
1 502-261-7272
Retail
Papa Johns Technographics
Papa Johns Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Papa Johns and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13200 Papa Johns employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Papa Johns has purchased the following applications: PurchaseAnywhere for AR Automation in 2018, CheckR for BackGround Screening in 2019, Ge Vernova Proficy Smart Factory for Manufacturing Execution System in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Papa Johns is running and its propensity to invest more and deepen its relationship with ExpenseAnywhere , CheckR , Bright Horizons or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Papa Johns revenues, which have grown to $2.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Papa Johns intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Papa Johns Tech Stack and Enterprise Applications
Papa Johns ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ExpenseAnywhere | Legacy | PurchaseAnywhere | AR Automation | ERP | n/a | 2018 | 2018 |
In 2018, Papa Johns implemented PurchaseAnywhere, an AR Automation application to streamline store-level low-dollar purchases and P-card reconciliation across its U.S. locations. The deployment targeted finance and accounts-payable operations across Papa Johns' United States restaurant footprint, centralizing store purchase activity for corporate processing.
PurchaseAnywhere was configured to capture store-level purchase inputs and invoices, automate P-card reconciliation workflows, and apply automated coding and approval routing to reduce manual invoice handling. The implementation emphasized centralized invoice capture, exception handling, and approval routing so accounts-payable teams could process distributed store submissions more consistently. These capabilities align with AR Automation functional patterns for automated document capture and workflow orchestration.
Rollout focused on U.S. locations with governance centered on standardized purchase policies, P-card reconciliation rules, and AP workflow ownership to enforce compliance at the store level. Operational scope was finance and accounts-payable teams responsible for reconciliation and invoice processing across the restaurant network. Vendor testimonials indicate the implementation improved compliance and reduced manual invoice processing burdens on finance teams.
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Expense Management | ERP |
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2020 | 2020 |
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Papa Johns HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, Papa Johns implemented Checkr as its BackGround Screening application. The deployment used Checkr's cloud-native SaaS architecture to centralize pre-employment screening across the company's United States hiring footprint, supporting corporate HR and talent acquisition processes. Checkr BackGround Screening was positioned to standardize check packages, consolidate candidate status visibility, and automate report delivery to recruiting teams. The implementation emphasized the relationship between Papa Johns Checkr BackGround Screening and core hiring and onboarding business functions.
Configuration work focused on standard background screening capabilities common to the category, including identity verification, criminal records checks, employment and education verification, and automated report orchestration. Checkr was configured to support role-specific screening rules, recruiter-facing status dashboards, and adjudication workflows, aligning screening operations with hiring policy and compliance needs. Governance controls were implemented through policy-driven screening rules and role-based access to candidate data, providing structured workflows for HR teams and recruiting stakeholders. The narrative documents system architecture, screening modules, workflow automation, and operational coverage within Papa Johns hiring functions.
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Benefits Administration | HCM |
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2019 | 2019 |
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Payroll Tax Compliance | HCM |
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2006 | 2006 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2024 | 2024 |
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Papa Johns ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ge Vernova | Legacy | Ge Vernova Proficy Smart Factory | Manufacturing Execution System | ERP Services and Operations | Gray Matter Systems | 2023 | 2023 |
In 2023, Papa Johns implemented Ge Vernova Proficy Smart Factory, a Manufacturing Execution System, at its Freedom, Pennsylvania Quality Control Center. The deployment targeted elimination of paper-based batch tracking and establishment of ingredient and batch traceability within dough production and quality control operations.
The implementation used the hosted SaaS configuration of Ge Vernova Proficy Smart Factory, provisioning cloud-based MES services to manage batch tracking, lot genealogy, real-time alerts, and quality event recording. Configuration emphasized module-level controls for batch execution, traceability, and exception management, aligning MES workflows with on-floor quality and production steps.
Gray Matter Systems supported the deployment alongside Ge Vernova, providing systems integration and go-live services for the hosted Manufacturing Execution System. Because the solution was delivered as a hosted SaaS MES, the project was implemented and went live in 2023, consolidating digital batch records and instrumenting real-time alerting for operations staff.
Operational scope focused on the Freedom Quality Control Center with business functions impacted including quality assurance, production batching, and ingredient traceability processes. Outcomes reported from the implementation include 100% ingredient and batch traceability, real-time alerts, reduced waste, and improved operational efficiency, replacing paper-based workflows with digital MES-controlled processes.
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Papa Johns AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Cognitive Computing | AI-Powered Application |
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2022 | 2022 |
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Predictive Analytics | AI-Powered Application |
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2024 | 2024 |
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Papa Johns Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Papa Johns Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Papa Johns eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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Papa Johns CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Social Media Management | CRM |
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2024 | 2024 |
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Papa Johns ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2004 | 2004 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Papa Johns Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2021 | 2021 |
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Papa Johns PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Papa Johns IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Papa Johns
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Human Resources | Director | HR | |
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Chief Operating Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Senior VP Finance, Corporate Controller | VP | Finance | |
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Payroll Manager | Manager | Finance | |
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Chief People & Diversity Officer | CXO | HR | |
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Senior Vice President, Customer Experience | VP | Customer Service | |
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Senior Director, Loyalty and Customer Insights | Director | Customer Service | |
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Director of Customer Strategy | Director | Customer Service | |
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Director, HR Business Partner | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Director - HR Business Partner | Director | HR | |
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VP HR, Talent & Org Effectiveness | VP | HR | |
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Chief People and Diversity Officer | CXO | HR | |
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VP, Talent Acquisition and People Operations | VP | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Talent Acquisition Manager - Corporate Restaurant Operations | Manager | HR | |
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Chief Legal and Risk Officer and Corporate Secretary | CXO | Legal | |
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Apps Being Evaluated by Papa Johns Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Papa Johns IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Papa Johns digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Papa Johns Technographics
Papa Johns is a Retail organization based in United States,
with around 13200 employees and annual revenues of $2.14 billion.
Papa Johns operates a diverse technology stack with applications such as
PurchaseAnywhere, CheckR and Ge Vernova Proficy Smart Factory,
covering areas like AR Automation, BackGround Screening and Manufacturing Execution System.
Papa Johns has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ExpenseAnywhere, CheckR and Ge Vernova.
Papa Johns recently adopted applications including
Motus Localize in 2024, Fourth AI Platform in 2024 and ViralPep Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Papa Johns’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Papa Johns’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Papa Johns technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.