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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Parata Systems Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Saasteps Legacy Saasteps Suite Revenue Cycle Management ERP Services and Operations n/a 2013 2013
In 2013, Parata Systems implemented Kinetic Growth's Venue eCommerce solution, a Salesforce-native application to enable customer portal ordering and eCommerce. The initial deployment focused on web storefront workflows and portal-driven order capture tied to customer accounts. The Venue product line was acquired by SAASTEPS in 2021, and Parata Systems is inferred to be part of the Saasteps Suite customer base, mapping this deployment into the Saasteps Suite Revenue Cycle Management application footprint. Module usage is inferred to include Venue or Encore eCommerce storefronts, subscription billing and renewals capabilities, and customer portal order management consistent with Revenue Cycle Management functional workflows. Architecturally the implementation relied on the Salesforce platform for CRM and portal hosting, which indicates integration points between eCommerce order capture, subscription lifecycle processes, and billing orchestration within the Saasteps Suite. Operational coverage centers on customer-facing sales and subscription operations, and the deployment implies governance and process alignment to support order to cash controls and subscription renewal workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Parata Systems deployed Drift AI Chatbot on its public website. The Drift AI Chatbot implementation is categorized under Chatbots and Conversational AI and provides an embedded web chat interface to initiate conversational workflows and automated responses. The deployment concentrates on front-end instrumentation of the site to capture visitor intent and route interactions through scripted conversational flows and intent detection components. Operational coverage is centered on the corporate website and aligns with marketing, sales, and support use cases such as lead capture and initial qualification. Governance and iteration are managed through application configuration and periodic updates to chat scripts and intent models, enabling continuous tuning of conversational flows and routing logic. The implementation emphasizes web-based conversational UX and event-level interaction capture to support ongoing refinement of messaging and engagement patterns.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Parata Systems deployed Microsoft 365 as its Collaboration platform. The deployment is publicly referenced on the Parata website and was provisioned to support the company’s corporate user base of approximately 400 employees in the United States, focusing on professional services and operational teams. The implementation centralized cloud-based productivity and collaboration capabilities under Microsoft 365, consolidating document collaboration, internal communications, and content management into a single tenant architecture. Governance appears oriented around centralized tenant administration and standard account provisioning, aligning Collaboration category practices with identity and access controls to support corporate collaboration and document workflows. Parata Systems Microsoft 365 Collaboration supports internal communications and cross-functional document workflows for the business.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2020 2020
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Lifecycle Management PLM and Engineering 2016 2016
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Parata Systems
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Parata Systems Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Parata Systems Technographics

Parata Systems is a Professional Services organization based in United States, with around 400 employees and annual revenues of $50.0 million.

Parata Systems operates a diverse technology stack with applications such as Saasteps Suite, Drift AI Chatbot and Microsoft 365, covering areas like Revenue Cycle Management, Chatbots and Conversational AI and Collaboration.

Parata Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Saasteps, Drift and Microsoft.

Parata Systems recently adopted applications including Google Cloud Platform (GCP) in 2021, Cloudflare CDN in 2021 and Salesforce Marketing Cloud in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Parata Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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