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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Parc Asterix France Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ViaSay Legacy ViaSay Chatbots and Conversational AI AI-Powered Application ViaDialog 2023 2023
In 2023, Parc Asterix France implemented ViaSay within its Chatbots and Conversational AI stack to establish a 24/7 customer-contact channel that extends its guest support footprint. The ViaSay deployment created an always-on conversational entry point for guest inquiries and routing into the broader service workflow. The implementation emphasized conversational routing and automated handling of routine guest questions, with configured handover flows to live agents and supervisor monitoring for escalations. ViaSay was configured to manage front-line interactions while enabling supervised oversight and transfer to human agents when needed. The deployment was delivered by ViaDialog and integrated ViaSay into Parc Asterix France customer service and CRM operations using channel and CRM connectors to support live chat handovers and centralized interaction records. Operational coverage targeted the park s customer service and CRM teams in France, aligning the chatbot with existing contact processes. Governance changes included revised escalation workflows and supervisor monitoring to manage conversational handovers and agent oversight during peak periods. The rollout improved management of guest interactions and supervisor oversight within Parc Asterix France customer service and CRM operations, as reported by the implementation sources.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2021 2021
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Thawte Legacy Thawte SSL Secure Sockets Layer (SSL) CyberSecurity n/a 2013 2013
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2023 2023
Web Application Firewalls (WAF) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Parc Asterix France
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Parc Asterix France Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Parc Asterix France Technographics

Parc Asterix France is a Leisure and Hospitality organization based in France, with around 1462 employees and annual revenues of $240.0 million.

Parc Asterix France operates a diverse technology stack with applications such as ViaSay, Amazon EC2 and Thawte SSL, covering areas like Chatbots and Conversational AI, Application Hosting and Computing Services and Secure Sockets Layer (SSL).

Parc Asterix France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ViaSay, Amazon Web Services (AWS) and Thawte.

Parc Asterix France recently adopted applications including ViaSay in 2023, Amazon CloudFront in 2023 and GlobalSign SSL RSA in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Parc Asterix France’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Parc Asterix France’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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