Plailly, 60128,
France
Parc Asterix France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Parc Asterix France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1462 Parc Asterix France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parc Asterix France has purchased the following applications: ViaSay for Chatbots and Conversational AI in 2023, Amazon EC2 for Application Hosting and Computing Services in 2021, Thawte SSL for Secure Sockets Layer (SSL) in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parc Asterix France is running and its propensity to invest more and deepen its relationship with ViaSay , Amazon Web Services (AWS) , Thawte or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parc Asterix France revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parc Asterix France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ViaSay | Legacy | ViaSay | Chatbots and Conversational AI | AI-Powered Application | ViaDialog | 2023 | 2023 |
In 2023, Parc Asterix France implemented ViaSay within its Chatbots and Conversational AI stack to establish a 24/7 customer-contact channel that extends its guest support footprint. The ViaSay deployment created an always-on conversational entry point for guest inquiries and routing into the broader service workflow.
The implementation emphasized conversational routing and automated handling of routine guest questions, with configured handover flows to live agents and supervisor monitoring for escalations. ViaSay was configured to manage front-line interactions while enabling supervised oversight and transfer to human agents when needed.
The deployment was delivered by ViaDialog and integrated ViaSay into Parc Asterix France customer service and CRM operations using channel and CRM connectors to support live chat handovers and centralized interaction records. Operational coverage targeted the park s customer service and CRM teams in France, aligning the chatbot with existing contact processes.
Governance changes included revised escalation workflows and supervisor monitoring to manage conversational handovers and agent oversight during peak periods. The rollout improved management of guest interactions and supervisor oversight within Parc Asterix France customer service and CRM operations, as reported by the implementation sources.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thawte | Legacy | Thawte SSL | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2013 | 2013 |
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