AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Park Holidays UK Tech Stack and Enterprise Applications

Park Holidays UK HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM Payroll Payroll HCM n/a 2015 2015
In 2015, Park Holidays UK implemented SAP HCM Payroll as its core Payroll application. The SAP HCM Payroll deployment was positioned to handle full cycle payroll for Park Holidays UK, a UK leisure and hospitality operator with approximately 1,016 employees, and was administered from the company payroll team in Bexhill, Sussex. SAP HCM Payroll was configured to support full cycle payroll processing, including new hire onboarding entries, timesheet capture, terminations, deductions, statutory calculations such as maternity pay, statutory sick pay, and paternity pay, plus wage analysis and sales commission reporting. The implementation encompassed recurring payroll runs, payroll audit controls, monthly National Minimum Wage checks for sales staff, and standard reporting routines for staff accommodation, missing information and leavers. Operationally SAP HCM Payroll was used alongside Equinity and CIVICA in day to day payroll operations, with those systems referenced for handling enquiries, exception resolution and report distribution to HR and finance stakeholders. The solution maintained staff payroll and tax records, produced payroll distributions, supported balance of monthly accounts and submission of reports to the company accounting function, and recorded H&S claims and related ad hoc payments. Governance centered on a Senior Payroll Administrator responsible for full cycle payroll processing, unresolved enquiry management, preparation of manual final pays for terminated employees, statutory payment calculations and maintenance of audit trails to ensure adherence to legislative and award controls. SAP HCM Payroll provided the operational payroll backbone linking payroll processing, statutory reporting and routine operational workflows across HR and finance.
Park Holidays UK AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Park Holidays UK deployed LiveChat on its public website to provide real time messaging and customer engagement. The implementation is categorized under Chatbots and Conversational AI and is focused on web channel interactions for guest support, sales inquiries and reservation assistance. LiveChat was embedded as a web widget and configured to support live agent messaging, canned responses, chat routing and capture of visitor context consistent with common Chatbots and Conversational AI capabilities. The deployment covers customer facing web interactions across Park Holidays UK digital properties, impacting customer service and e commerce workflows and introducing agent workflow changes for chat handling, scripted responses and escalation governance.
Park Holidays UK Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Park Holidays UK implemented Microsoft 365. Park Holidays UK uses Microsoft 365, in the Collaboration category, to support corporate communication, document collaboration, and employee productivity across its organization, with Microsoft listed as the vendor. The deployment leverages core Microsoft 365 capabilities typical of the Collaboration category, including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal file storage, and Office desktop and web applications for productivity and content authoring. Configuration emphasis is consistent with SharePoint site collections and Teams channel structures to segment content and collaboration by business function. Public site source material indicates Microsoft 365 artifacts are referenced on the Park Holidays website, which aligns web presence with the cloud tenant and suggests web-level integration for embedded content or collaboration features. The implementation follows a tenant-based cloud architecture model with centralized administration, role-based access controls, and content governance to manage document lifecycles and internal collaboration workflows. Park Holidays UK Microsoft 365 Collaboration supports enterprise collaboration use cases, enabling shared document libraries, team collaboration spaces, and unified communications across the corporate workforce, while governance and tenant controls are positioned to enforce access and content policies.
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2018 2018
Park Holidays UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2019 2019
Park Holidays UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
Park Holidays UK TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Park Holidays UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Park Holidays UK CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Park Holidays UK

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Park Holidays UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Park Holidays UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Park Holidays UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Park Holidays UK Technographics
Park Holidays UK is a Leisure and Hospitality organization based in United Kingdom, with around 1016 employees and annual revenues of $222.0 million.
Park Holidays UK operates a diverse technology stack with applications such as SAP HCM Payroll, LiveChat and Microsoft 365, covering areas like Payroll, Chatbots and Conversational AI and Collaboration.
Park Holidays UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, LiveChat, Inc. and Microsoft.
Park Holidays UK recently adopted applications including Slack Connect in 2022, Microsoft Dynamics 365 Marketing in 2022 and Amazon S3 in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Park Holidays UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Park Holidays UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Park Holidays UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.