Hastings, TN35 4NP,
United Kingdom
Park Holidays UK Technographics
Park Holidays UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Park Holidays UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1016 Park Holidays UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Park Holidays UK has purchased the following applications: SAP HCM Payroll for Payroll in 2015, LiveChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Park Holidays UK is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Park Holidays UK revenues, which have grown to $222.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Park Holidays UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Park Holidays UK Tech Stack and Enterprise Applications
Park Holidays UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, Park Holidays UK implemented SAP HCM Payroll as its core Payroll application. The SAP HCM Payroll deployment was positioned to handle full cycle payroll for Park Holidays UK, a UK leisure and hospitality operator with approximately 1,016 employees, and was administered from the company payroll team in Bexhill, Sussex.
SAP HCM Payroll was configured to support full cycle payroll processing, including new hire onboarding entries, timesheet capture, terminations, deductions, statutory calculations such as maternity pay, statutory sick pay, and paternity pay, plus wage analysis and sales commission reporting. The implementation encompassed recurring payroll runs, payroll audit controls, monthly National Minimum Wage checks for sales staff, and standard reporting routines for staff accommodation, missing information and leavers.
Operationally SAP HCM Payroll was used alongside Equinity and CIVICA in day to day payroll operations, with those systems referenced for handling enquiries, exception resolution and report distribution to HR and finance stakeholders. The solution maintained staff payroll and tax records, produced payroll distributions, supported balance of monthly accounts and submission of reports to the company accounting function, and recorded H&S claims and related ad hoc payments.
Governance centered on a Senior Payroll Administrator responsible for full cycle payroll processing, unresolved enquiry management, preparation of manual final pays for terminated employees, statutory payment calculations and maintenance of audit trails to ensure adherence to legislative and award controls. SAP HCM Payroll provided the operational payroll backbone linking payroll processing, statutory reporting and routine operational workflows across HR and finance.
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Park Holidays UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Park Holidays UK deployed LiveChat on its public website to provide real time messaging and customer engagement. The implementation is categorized under Chatbots and Conversational AI and is focused on web channel interactions for guest support, sales inquiries and reservation assistance.
LiveChat was embedded as a web widget and configured to support live agent messaging, canned responses, chat routing and capture of visitor context consistent with common Chatbots and Conversational AI capabilities. The deployment covers customer facing web interactions across Park Holidays UK digital properties, impacting customer service and e commerce workflows and introducing agent workflow changes for chat handling, scripted responses and escalation governance.
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Park Holidays UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Park Holidays UK implemented Microsoft 365. Park Holidays UK uses Microsoft 365, in the Collaboration category, to support corporate communication, document collaboration, and employee productivity across its organization, with Microsoft listed as the vendor.
The deployment leverages core Microsoft 365 capabilities typical of the Collaboration category, including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal file storage, and Office desktop and web applications for productivity and content authoring. Configuration emphasis is consistent with SharePoint site collections and Teams channel structures to segment content and collaboration by business function.
Public site source material indicates Microsoft 365 artifacts are referenced on the Park Holidays website, which aligns web presence with the cloud tenant and suggests web-level integration for embedded content or collaboration features. The implementation follows a tenant-based cloud architecture model with centralized administration, role-based access controls, and content governance to manage document lifecycles and internal collaboration workflows.
Park Holidays UK Microsoft 365 Collaboration supports enterprise collaboration use cases, enabling shared document libraries, team collaboration spaces, and unified communications across the corporate workforce, while governance and tenant controls are positioned to enforce access and content policies.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Park Holidays UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Park Holidays UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Park Holidays UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Park Holidays UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Park Holidays UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Park Holidays UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Park Holidays UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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