Parts Town
1200 Greenbriar Dr,
Addison, 60101, IL,
United States
Addison, 60101, IL,
United States
1 800-438-8898
Transportation
Parts Town Technographics
Parts Town Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parts Town and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Parts Town employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parts Town has purchased the following applications: Esker Accounts Payable for AP Automation in 2019, Ceridian Dayforce HCM for Core HR in 2018, Syspro Manufacturing ERP for Manufacturing ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parts Town is running and its propensity to invest more and deepen its relationship with Esker SA , SAP , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parts Town revenues, which have grown to $474.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parts Town intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parts Town Tech Stack and Enterprise Applications
Parts Town ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Parts Town implemented Esker Accounts Payable to address rapid growth-driven strain on its accounts payable processes. The deployment targeted the company’s AP function after years of primarily manual data entry and using Outlook as an invoicing queue, and it was positioned as an AP Automation initiative to create a sustainable, scalable alternative.
The Esker Accounts Payable implementation delivered end-to-end AP Automation capabilities including automated invoice capture and data entry, electronic routing for approval, and centralized controls to enforce approval workflows and visibility. Configuration emphasized invoice throughput and early payment discount capture, while routing and accountability features replaced informal email-based queues.
The AP program built on Esker’s existing role at Parts Town, where Esker had previously automated order-to-cash processes including order management and accounts receivable, and it was implemented alongside the company’s SYSPRO ERP environment to align document processing across financial workflows. Operational scope centered on the accounting and AP teams, extending process standardization across the finance function without specifying third-party integrators.
Governance changes focused on formalizing approval workflows and adding transparency and accountability for expense routing, reflecting the accounting manager’s observation that routine billings were previously processed without controls. Outcomes reported by Parts Town from the Esker Accounts Payable deployment include generating over $30,000 in added savings per month, capturing 50 percent more early payment discounts, a 60 percent increase in productivity per user, and sustaining 30 percent company growth without increasing headcount.
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ERP Financial | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2019 | 2019 |
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Parts Town HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2018 | 2019 |
Parts Town implemented Ceridian Dayforce HCM in 2018 to replace a legacy HR system, selecting Dayforce as its Core HR application. The deployment focused on Dayforce’s HRIS and payroll capabilities and was used by HR and payroll staff responsible for more than 600 employees. Implementation work centered on payroll processing, timecard auditing, new-hire onboarding and benefits administration: HR team members entered new hires, terminations and changes in Dayforce, audited time cards to identify discrepancies, opened new-hire benefits enrollments and updated information in benefits portals (medical, dental, vision, life insurance, FSA). During the rollout Parts Town processed bi-weekly payroll using both ADP and Dayforce and engaged project management to identify and correct payroll discrepancies discovered during implementation.
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Payroll | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2018 | 2019 |
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Parts Town ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYSPRO | Legacy | Syspro Manufacturing ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Parts Town implemented Syspro Manufacturing ERP to centralize financial and transactional processing across its manufacturing and distribution operations. The Syspro Manufacturing ERP served as the companys Manufacturing ERP backbone for finance, order management, and operational record keeping.
Configuration work focused on accounts payable automation and order-to-cash capabilities, leveraging native Syspro modules for order management and accounts receivable alongside newly configured AP workflows. The implementation standardized invoice capture, approval routing, and exception handling, and embedded electronic routing and approval controls to replace prior manual, Outlook based invoicing queues.
Parts Town integrated Esker as the AP automation engine that interfaces with Syspro for invoice ingestion and processing, this extended existing Esker use in order-to-cash to cover procure-to-pay document flows. Operational coverage included accounting and finance teams, order management, and accounts receivable, creating an end-to-end document processing chain between front office order capture and back office financial posting.
Governance changes enforced electronic invoice routing with full transparency and accountability, reinforcing approval workflows and auditability in Syspro. The deployment delivered explicitly reported outcomes, including more than $30K in added savings per month, 50% more early payment discounts captured, a 60% increase in productivity per user, and the ability to sustain 30% growth without increasing headcount.
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Parts Town AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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Parts Town AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Parts Town Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Parts Town Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Parts Town eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Parts Town SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2015 | 2015 |
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Parts Town CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Parts Town ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Parts Town PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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Parts Town IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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Parts Town CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Parts Town
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Chief Information Officer | CXO | IT | |
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Information Technology Business Relationship Manager | Manager | IT | |
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Director Distribution Center Operations | Director | Finance | |
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International Inventory Manager | Manager | Supply Chain | |
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Senior Director, Distribution Center Wizardry | Director | Supply Chain | |
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HR Manager | Manager | HR | |
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Senior Payroll Manager | Manager | HR | |
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Senior Human Resources Generalist | Non Manager | HR | |
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Senior Director, People and Culture | Director | HR | |
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HR Manager | Manager | HR | |
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Group Vice President of People & Culture | CXO | HR | |
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Supply Chain Director | Director | Supply Chain | |
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Sr Director Inventory | Director | Supply Chain | |
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Apps Being Evaluated by Parts Town Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Parts Town IT executives and key decision makers. This section highlights Parts Town's latest recorded technology evaluations, including Palantir Foundry for Analytics and BI on 2026-02-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Parts Town digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-03 | Parts Town | Evaluated | Palantir Technologies | Palantir Foundry | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Parts Town Technographics
Parts Town is a Transportation organization based in United States,
with around 1000 employees and annual revenues of $474.0 million.
Parts Town operates a diverse technology stack with applications such as
Esker Accounts Payable, Ceridian Dayforce HCM and Syspro Manufacturing ERP,
covering areas like AP Automation, Core HR and Manufacturing ERP.
Parts Town has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, Dayforce and SYSPRO.
Parts Town recently adopted applications including
Palantir AIP Platform in 2024, Mirakl Marketplace Platform in 2023 and SMTP Transactional Emails in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Parts Town’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Parts Town’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Parts Town technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.