Patisserie Valerie
146-156 Sarehole Rd,
Birmingham, B28 8DT,
United Kingdom
Birmingham, B28 8DT,
United Kingdom
44 12 1325-6009
Retail
Patisserie Valerie Technographics
Patisserie Valerie Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Patisserie Valerie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Patisserie Valerie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patisserie Valerie has purchased the following applications: Sage 200 for ERP Financial in 2017, Microsoft 365 for Collaboration in 2019, Clever eCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patisserie Valerie is running and its propensity to invest more and deepen its relationship with Sage , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patisserie Valerie revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patisserie Valerie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Patisserie Valerie Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 50 | Sage 200 | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Patisserie Valerie implemented Sage 200 to consolidate core accounting and payables processes as it scaled across a multi-brand retail estate. The deployment addressed ERP Financial requirements with an initial focus on the purchase ledger and supplier payment workflows, and it replaced the prior Sage 50 environment as part of a broader upgrade to more capable financial systems.
The implementation centered on the purchase ledger element of Sage 200, with configuration and administration tasks to support company growth. Core functional workstreams included purchase ledger processing, supplier statement reconciliation, payment processing and the setup of bank import feeds for automated payment posting. The role also included training other users and developing Sage 200 configuration as the estate expanded.
Sage 200 was integrated operationally with an online purchase ordering system, Procure Wizard, with ongoing responsibility for updating nominal codes, department numbers and user setup. The Procure Wizard import into Sage 200 was maintained to ensure data integrity, and the deployment included a separate system for capturing and processing utility readings that fed into financial records. Operational coverage included a portfolio of suppliers and financial custodians across 160 stores in five brands, with transaction processing and reconciliation performed centrally.
Governance and operational controls emphasized administration, periodic review and user training, with defined responsibilities for maintaining bank imports, reconciling supplier statements and resolving queries through to payment. The finance function retained stewardship of Rent and Rates for the group and provided ad hoc support for cross departmental tasks as required by the finance controller, maintaining transactional integrity within the Sage 200 ERP Financial environment.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2022 | 2022 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Patisserie Valerie deployed Microsoft 365 to underpin Collaboration across its UK retail stores and corporate offices. The deployment of Microsoft 365 is presented as an organization-wide collaboration platform supporting email, document sharing, and real-time communications for the company’s 1500 employees.
Microsoft 365 usage at Patisserie Valerie included common Collaboration modules such as Exchange Online for mail, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document management, OneDrive for individual file sync, and the Office productivity suite for desktop and web authoring. Configuration emphasis appears aligned with enterprise collaboration patterns, including centralized mailbox management, team sites for departmental content, and collaborative document versioning.
References to Microsoft 365 assets in the company website source indicate the platform is also used for web-facing services and coordinated mail flows tied to the corporate domain. Operational coverage spans business functions that typically rely on collaboration tooling, including corporate IT, marketing, store operations, and HR, with tenant-level administration expected to handle user provisioning and access control.
Governance and workflow adjustments for Microsoft 365 implementations typically include Azure Active Directory based identity and single sign on, role based access, and retention or compliance policies applied at the tenant level, and these are consistent with how Patisserie Valerie would manage Collaboration services at scale. The narrative reflects an integrated Collaboration footprint centered on Microsoft 365 rather than isolated point solutions.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CleverPPC | Legacy | Clever eCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 Patisserie Valerie deployed Clever eCommerce as the customer facing storefront on its website, establishing Clever eCommerce as the brand's eCommerce platform for online retail in the United Kingdom. The implementation is visible on the public webstore and represents the retailer's primary online sales channel for branded products and customer engagement.
The deployment implements standard eCommerce functional modules consistent with the category, including product catalog and merchandising controls, shopping cart and checkout flows, promotions and pricing configuration, and content management for storefront pages and product detail. Clever eCommerce provides storefront theming and responsive presentation layers to support marketing and merchandising workflows while capturing orders through the website.
Operational scope centers on online merchandising, eCommerce operations, marketing, and web operations within Patisserie Valerie, positioning Clever eCommerce as the central system for storefront configuration and content workflows. Governance is organized around catalog and content management processes and front end configuration, aligning platform configuration with merchandising and marketing ownership rather than back office ERP functions.
|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Patisserie Valerie
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Patisserie Valerie Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Patisserie Valerie Technographics
Patisserie Valerie is a Retail organization based in United Kingdom,
with around 1500 employees and annual revenues of $300.0 million.
Patisserie Valerie operates a diverse technology stack with applications such as
Sage 200, Microsoft 365 and Clever eCommerce,
covering areas like ERP Financial, Collaboration and eCommerce.
Patisserie Valerie has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and CleverPPC.
Patisserie Valerie recently adopted applications including
Amazon Pay in 2022, Shopify in 2022 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Patisserie Valerie’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Patisserie Valerie’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Patisserie Valerie technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.