Jacksonville, 32206, FL,
United States
Paul Davis Restoration of North Florida Technographics
Paul Davis Restoration of North Florida Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paul Davis Restoration of North Florida and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Paul Davis Restoration of North Florida employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paul Davis Restoration of North Florida has purchased the following applications: Docebo LMS for Learning and Development in 2015, Verisk Xactimate for Insurance Claims Management in 2018, Tawk.to for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paul Davis Restoration of North Florida is running and its propensity to invest more and deepen its relationship with Docebo , Verisk Analytics , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paul Davis Restoration of North Florida revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paul Davis Restoration of North Florida intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paul Davis Restoration of North Florida Tech Stack and Enterprise Applications
Paul Davis Restoration of North Florida HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2015 | 2015 |
In 2015, Paul Davis Restoration of North Florida implemented Docebo LMS to manage corporate training. Docebo LMS supports Learning and Development and was positioned to centralize course delivery for the North Florida operation.
Implementation responsibilities included LMS administration, authoring of eLearning content using PowerPoint and Articulate Storyline 2, and assembling additional related materials to support role-based training. The deployment covers scheduled instructor-led preparations for individual classes and recurring quarterly owners schools, and delivery of on-demand modules authored in Storyline 2. This configuration leverages Docebo LMS course management, user enrollment, and content upload capabilities to organize repeatable training programs.
Operational scope includes training for field technicians, owners schools, and internal staff across Paul Davis Restoration of North Florida, with the internal training team providing primary administration and user support. Support responsibilities extend beyond the LMS to other operational software systems, and the training program explicitly includes instructor-led and LMS-based training on MICA, a water mitigation software program. The implementation thus spans both digital courseware and practical application training workflows.
Governance centered on a centralized LMS administrator role responsible for content build, course scheduling, user support, and rollout of quarterly owners schools, with content development workflows built around PowerPoint and Articulate Storyline 2 assets. User support and training processes were established to help staff navigate Docebo LMS and associated operational tools, creating a formalized learning operations function. No external implementation partner is referenced, and administration and ongoing content production are described as internal responsibilities.
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Paul Davis Restoration of North Florida ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verisk Analytics | Legacy | Verisk Xactimate | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Paul Davis Restoration of North Florida deployed Verisk Xactimate to support Insurance Claims Management. The company operates in construction and real estate with approximately 2,000 employees and $200,000,000 in annual revenue, providing restoration and reconstruction services to insurance providers and commercial properties across the United States and Canada and participating in national catastrophe responses.
Verisk Xactimate is used by administrative project coordinators and estimating staff to prepare estimates for billing, capture measurements and cost line items, and maintain standardized estimate documentation as part of Insurance Claims Management workflows. The implementation emphasizes estimate creation, estimate-to-billing handoffs, and organized project file structures to ensure consistent intake and processing of claim-related work.
Operational coverage includes office administrative operations, field coordination, estimating, billing, and project file management, with administrative project coordinators fielding customer and team calls and building rapport as part of the workflow. Staff proficiency with Xactimate and Symbility indicates concurrent estimating tool use within the estimating function, aligning estimating activities with on-site measurement and project administration.
Governance and process controls center on consolidating and organizing project files, creating office systems for estimate review and billing readiness, and enforcing field readiness requirements such as drug and background checks prior to deployment. Administrative coordinators are tasked with problem solving, establishing and reinforcing systems, and validating data completeness for estimates, which embeds operational quality checks into Insurance Claims Management processes.
The Verisk Xactimate deployment supports core business functions at Paul Davis Restoration of North Florida by enabling consistent estimate preparation for billing and structured project documentation across administrative and field teams. The application relationship is stated as Paul Davis Restoration of North Florida Verisk Xactimate Insurance Claims Management focused on estimating, billing, and project administrative workflows.
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Paul Davis Restoration of North Florida AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Paul Davis Restoration of North Florida deployed Tawk.to on its public website. The deployment embeds the Tawk.to web chat widget to provide on‑site conversational entry points consistent with the Chatbots and Conversational AI category. Paul Davis Restoration of North Florida Tawk.to Chatbots and Conversational AI supports website-based customer engagement and lead capture workflows.
Functional capabilities implemented include live chat for real time agent interactions, visitor presence indicators and routing, canned responses for common inquiries, and offline message capture to preserve asynchronous conversations. Operational ownership is aligned to website operations and customer service teams who manage script placement, agent response workflows, and chat governance. No named backend system integrations are documented in the source, so the implementation focuses on front-end conversational tooling and web channel orchestration rather than cross-application integration.
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Paul Davis Restoration of North Florida CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Paul Davis Restoration of North Florida IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Paul Davis Restoration of North Florida
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Apps Being Evaluated by Paul Davis Restoration of North Florida Executives
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