PAX Technology
4901 Belfort Road Suite 130,
Jacksonville, 32256, FL,
United States
Jacksonville, 32256, FL,
United States
1 904-900-3741
Professional Services
PAX Technology Technographics
PAX Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PAX Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 PAX Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PAX Technology has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Tawk.to for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PAX Technology is running and its propensity to invest more and deepen its relationship with Intuit , Tawk.to , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PAX Technology revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PAX Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PAX Technology Tech Stack and Enterprise Applications
PAX Technology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, PAX Technology implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize accounting and financial management for its US-based professional services operations. The deployment targeted the finance and accounting business functions within a company of approximately 80 employees, aligning transaction processing and reporting with standard ERP Financial capabilities.
Configuration emphasized core financial modules including the general ledger, accounts payable, accounts receivable, fixed asset tracking, and financial reporting, leveraging Intuit Quickbooks Enterprise reporting and a customizable chart of accounts to support month-end close and billing workflows. The implementation utilized Intuit Quickbooks Enterprise multi-user concurrency and role-based access controls to delineate duties between office administration and finance staff.
Operational coverage was domestic, focused on United States operations and internal finance teams rather than international consolidation, consistent with the company size and professional services model. No specific third-party system integrations are recorded in the available context, and hiring information notes that experience in QuickBooks is a plus which implies in-house administration and skills-based operational ownership.
Governance centered on centralized accounting controls, standardized close procedures, and configuration-driven segregation of duties to streamline reconciliations and routine financial reporting. Intuit Quickbooks Enterprise provided PAX Technology a single ERP Financial instance to manage core accounting, invoicing, and statutory reporting workflows.
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PAX Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, PAX Technology deployed Tawk.to on its public website as a Chatbots and Conversational AI solution to support customer service and capture sales leads. The deployment of Tawk.to is presented as a web-embedded conversational layer, with the Tawk.to live chat widget exposed on site pages and an agent console used by support staff to manage real time messaging and asynchronous visitor conversations.
The implementation leverages standard Chatbots and Conversational AI capabilities, including a visible chat widget for live agent handoff, canned responses and message templates for consistent handling, visitor monitoring and session transcripts, and an offline contact form for after hours inquiry capture. Architecturally the solution is a SaaS delivered chat layer integrated into the website front end, with staff accessing the Tawk.to application for routing, transcript review, and message composition.
Operational coverage focuses on customer support and sales functions on the corporate website, with internal configuration and governance centered on agent onboarding, response playbooks, and escalation workflows within the Tawk.to console. The narrative positions PAX Technology, Tawk.to, Chatbots and Conversational AI and customer service as the primary relationship driving the implementation and ongoing operational model.
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PAX Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, PAX Technology deployed Zoom on its public website to provide browser based meeting capability for customer and partner interactions. The deployment uses Zoom, the Audio Video and Web Conferencing application, to surface join links and live meeting access directly from the corporate site. Functional intent centers on external facing business functions including customer support, sales demonstrations and remote professional services delivery.
Implementation aligns with typical Audio Video and Web Conferencing capabilities, including real time audio and video, screen sharing and web client join workflows delivered through embedded site components. Architectural signals from the site indicate the Zoom client is invoked from the browser, centralizing meeting provisioning on the website and enabling use across sales, support and service teams. Governance appears focused on web based meeting access and standardized join flows, with operational controls exercised through the corporate website presence.
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Collaboration | Collaboration |
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2017 | 2017 |
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PAX Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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PAX Technology ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PAX Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at PAX Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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President and CEO | CXO | Finance | |
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Senior Manager, Operations | Manager | Operations | |
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Sales Executive -- Financial Channel | CXO | Sales | |
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Vice President Product Marketing, Retail Systems | VP | IT | |
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Apps Being Evaluated by PAX Technology Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PAX Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PAX Technology digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD PAX Technology Technographics
PAX Technology is a Professional Services organization based in United States,
with around 80 employees and annual revenues of $8.0 million.
PAX Technology operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Tawk.to and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
PAX Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Tawk.to and Zoom Video Communications.
PAX Technology recently adopted applications including
Zoom in 2021, Atlassian Jira Service Desk in 2021 and Tawk.to in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PAX Technology’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PAX Technology’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PAX Technology technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.