Charlotte, 28277, NC,
United States
Paymentus Technographics
Paymentus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paymentus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1340 Paymentus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paymentus has purchased the following applications: Sage Intacct for ERP Financial in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Zoominfo Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paymentus is running and its propensity to invest more and deepen its relationship with Sage , Paymentus , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paymentus revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paymentus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paymentus Tech Stack and Enterprise Applications
Paymentus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
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Payment Processing | ERP |
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2019 | 2019 |
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Paymentus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Paymentus implemented Google Workspace (Formerly Google G-Suite) as its enterprise collaboration platform. Google Workspace (Formerly Google G-Suite) is the deployed application and it is classified under the Collaboration apps category, providing the company with cloud email, calendaring, file storage and real time document collaboration capabilities.
The deployment centers on core Google Workspace modules, including Gmail for corporate email, Google Drive for file storage, Google Docs and Sheets for collaborative document and spreadsheet authoring, Google Slides for presentations, Google Calendar for scheduling, Google Meet for meetings and the Google Workspace Admin console for tenant and account management. Functional capabilities implemented align with standard Collaboration workflows, covering shared document collaboration, centralized calendaring, group communication and administrative controls such as user provisioning and domain management.
Paymentus is recorded as using Google Workspace on their website, indicating the platform is active for public facing email addresses and corporate collaboration needs. Operational coverage is enterprise wide, supporting business functions that require coordinated communication and content creation across the organization, including IT managed account administration and cross functional teams that rely on real time document workflows.
Governance is centered on Google Workspace administrative controls, with account and group policy configuration, centralized user lifecycle management and data retention options typical of the platform. The implementation emphasizes platform native controls for access, sharing and administrative oversight to standardize collaboration processes across Paymentus.
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Paymentus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022 Paymentus implemented Zoominfo Platform and instrumented the Zoominfo Platform on their website to support Account Based Marketing. The deployment concentrates on website level data capture, account identification, and contact enrichment to enable targeted account profiling for outbound and inbound campaigns. Paymentus Zoominfo Platform Account Based Marketing supports Marketing and Sales functions by surfacing account intelligence for campaign segmentation and lead prioritization.
Configuration aligns with common Account Based Marketing capabilities including account identification, firmographic and contact enrichment, intent signal capture, and list segmentation, with Zoominfo Platform acting as the data and orchestration layer. Operational scope centers on the corporate website and marketing operations, feeding enriched account records into campaign workflows and lead routing processes. Governance is oriented to centralized targeting rules, standardized enrichment fields, and staged rollout on the website to maintain consistent account scoring and marketing operations.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Paymentus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2021 | 2021 |
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Paymentus TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Paymentus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Paymentus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Paymentus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Paymentus
Apps Being Evaluated by Paymentus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-27 | Paymentus | Evaluated | Tyler Technologies | Tyler EDEN ERP | Government ERP | ERP Services and Operations |
| 2026-05-27 | Paymentus | Evaluated | Tyler Technologies | Tyler Incode Utility Billing | Utilities Customer Care and Billing | CRM |
| 2026-01-08 | Paymentus | Evaluated | Guidewire | Guidewire InsuranceNow | Insurance ERP | ERP Services and Operations |
| 2025-12-08 | Paymentus | Evaluated |
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Logistics Management | SCM |
| 2025-07-16 | Paymentus | Evaluated |
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Payment Processing | ERP |
| 2025-06-25 | Paymentus | Evaluated |
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Government ERP | ERP Services and Operations |
| 2025-05-29 | Paymentus | Evaluated |
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Marketing Automation | CRM |
| 2025-04-07 | Paymentus | Evaluated |
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Time Tracking and Billing | ERP Services and Operations |
| 2025-04-01 | Paymentus | Evaluated |
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Alumni Management | ERP Services and Operations |
| 2025-02-19 | Paymentus | Evaluated |
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Utilities ERP | ERP Services and Operations |