AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Paytm Money Tech Stack and Enterprise Applications

Paytm Money AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenAI Legacy OpenAI GPT-4 Generative AI Platforms AI Development n/a 2025 2025
Paytm Money AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sendbird Legacy Sendbird Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Paytm Money implemented Sendbird Chat on their website, deploying Sendbird Chat as a web based conversational layer within their Chatbots and Conversational AI footprint. The implementation centers on embedding Sendbird Chat into the customer facing web UI to deliver real time messaging and conversational workflows for account servicing and customer engagement functions. The technical architecture uses the Sendbird Chat product to provide core messaging capabilities, including presence, typing indicators, message threading, rich media support, and server side message persistence and delivery guarantees typical of chat platforms. Configuration details align with standard Chatbots and Conversational AI patterns, using front end SDK integration in the browser and server side webhooks or API calls to manage session events, moderation signals, and message lifecycle. Operational scope is focused on the public website, impacting customer support, in session engagement, and transactional customer communications. Governance and controls include role based access and moderation settings and message retention configuration consistent with financial services compliance needs, while workflows were organized to route conversations into existing support and engagement processes on the website.
Paytm Money Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Paytm Money CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2021 2021
Marketing Automation, Customer Engagement, Customer Loyalty CRM 2022 2022
Tag Management CRM 2018 2018
Paytm Money ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
IT Service Management ITSM 2024 2024
Paytm Money PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
Paytm Money IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2025 2025
Paytm Money CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Paytm Money

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Paytm Money Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Paytm Money IT executives and key decision makers. This section highlights Paytm Money's latest recorded technology evaluations, including Palantir AIP Platform for Generative AI Platforms on 2025-10-06 and Infor LN for Manufacturing ERP on 2025-07-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Paytm Money digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-10-06 Paytm Money Evaluated Palantir Technologies Palantir AIP Platform Generative AI Platforms AI Development
2025-07-29 Paytm Money Evaluated Infor Infor LN Manufacturing ERP ERP Services and Operations
FAQ - APPS RUN THE WORLD Paytm Money Technographics
Paytm Money is a Banking and Financial Services organization based in India, with around 519 employees and annual revenues of $16.0 million.
Paytm Money operates a diverse technology stack with applications such as OpenAI GPT-4, Sendbird Chat and Slack Connect, covering areas like Generative AI Platforms, Chatbots and Conversational AI and Collaboration.
Paytm Money has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenAI, Sendbird and Salesforce.
Paytm Money recently adopted applications including OpenAI GPT-4 in 2025, Akamai CDN in 2025 and Atlassian Jira Service Desk in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Paytm Money’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Paytm Money’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Paytm Money technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.