AI Buyer Insights:

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

Paytm Money
Location
THE HUB, 3rd Floor, Sy No 8 & 8/2, Ambalipura Village, Varthur Hobli, Sarjapura Main Road, Bengaluru - 560103, India,
Bengaluru, 560103,
India
Website
https://www.paytmmoney.com/
Phone
7612796277
Artw industry
Banking and Financial Services
Employee
Revenue

Paytm Money Technographics

Paytm Money Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Paytm Money and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 519 Paytm Money employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Paytm Money has purchased the following applications: OpenAI GPT-4 for Generative AI Platforms in 2025, Sendbird Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Paytm Money is running and its propensity to invest more and deepen its relationship with OpenAI , Sendbird , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Paytm Money revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paytm Money intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Paytm Money Data, Technology Stack, and Enterprise Applications
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenAI Legacy OpenAI GPT-4 Generative AI Platforms AI Development n/a 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sendbird Legacy Sendbird Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Paytm Money implemented Sendbird Chat on their website, deploying Sendbird Chat as a web based conversational layer within their Chatbots and Conversational AI footprint. The implementation centers on embedding Sendbird Chat into the customer facing web UI to deliver real time messaging and conversational workflows for account servicing and customer engagement functions. The technical architecture uses the Sendbird Chat product to provide core messaging capabilities, including presence, typing indicators, message threading, rich media support, and server side message persistence and delivery guarantees typical of chat platforms. Configuration details align with standard Chatbots and Conversational AI patterns, using front end SDK integration in the browser and server side webhooks or API calls to manage session events, moderation signals, and message lifecycle. Operational scope is focused on the public website, impacting customer support, in session engagement, and transactional customer communications. Governance and controls include role based access and moderation settings and message retention configuration consistent with financial services compliance needs, while workflows were organized to route conversations into existing support and engagement processes on the website.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2021 2021
Marketing Automation, Customer Engagement, Customer Loyalty CRM 2022 2022
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
IT Service Management ITSM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Paytm Money
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Paytm Money Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Paytm Money Technographics

Paytm Money is a Banking and Financial Services organization based in India, with around 519 employees and annual revenues of $16.0 million.

Paytm Money operates a diverse technology stack with applications such as OpenAI GPT-4, Sendbird Chat and Google Workspace (Formerly Google G-Suite), covering areas like Generative AI Platforms, Chatbots and Conversational AI and Collaboration.

Paytm Money has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenAI, Sendbird and Google.

Paytm Money recently adopted applications including OpenAI GPT-4 in 2025, Akamai CDN in 2025 and Atlassian Jira Service Desk in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Paytm Money’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Paytm Money’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Paytm Money technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.