List of Sendbird Chat Customers
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Since 2010, our global team of researchers has been studying Sendbird Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sendbird Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sendbird Chat for Chatbots and Conversational AI include: Motion Industries, a United States based Distribution organisation with 9100 employees and revenues of $8.30 billion, Self Made Media, a Philippines based Professional Services organisation with 490 employees and revenues of $55.0 million, Getharley UK, a United Kingdom based Healthcare organisation with 60 employees and revenues of $20.0 million, Paytm Money, a India based Banking and Financial Services organisation with 519 employees and revenues of $16.0 million, DTC Corporation, a United States based Automotive organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Sendbird Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sendbird Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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CariUstdaz.id | Non Profit | 10 | $2M | Indonesia | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2020 | n/a | In 2020, CariUstdaz.id deployed Sendbird Chat on its website under the Chatbots and Conversational AI category. Sendbird Chat was embedded as a web-based messaging layer to enable real-time visitor engagement and volunteer or staff communications, using standard web SDK and widget delivery patterns consistent with conversational platforms. CariUstdaz.id Sendbird Chat Chatbots and Conversational AI supported conversational workflows for community Q&A and direct messaging between site visitors and administrators. The implementation configuration covered core chat modules including messaging UI, presence and notification features, and basic moderation and admin controls exposed through Sendbird Chat's management console. Operational scope focused on website visitor interactions and small-team administration aligned to nonprofit community outreach and content moderation functions. Governance centered on lightweight admin workflows for message moderation and user management, with the integration surface limited to the website front end. | |
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DTC Corporation | Automotive | 100 | $10M | United States | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2021 | n/a | In 2021, DTC Corporation deployed Sendbird Chat on its website. The implementation uses Sendbird Chat within the Chatbots and Conversational AI category as the primary customer-facing messaging layer for online sales and support interactions, aligning the application with front-end digital engagement workflows. The deployment centers on Sendbird Chat capabilities for real-time messaging, channel management, message history and moderation controls. Configuration emphasized web SDK embedding and a lightweight chat widget, session context propagation, presence indicators and message threading to support asynchronous and synchronous customer conversations. Integrations are limited to the website front-end and authentication hooks that associate chat sessions with known user accounts, enabling handoff to support and ecommerce teams. Operational coverage focuses on customer support and online sales functions, with the chat implementation scoped to public-facing pages and commerce entry points. Governance put in place role-based access for support agents, retention and moderation settings, and escalation workflows to route complex conversations to human agents. Rollout was executed as an embedded website feature set with instrumentation for monitoring chat availability and quality, and configuration controls for iterative tuning of channel rules and agent workflows. | |
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Easy Weddings | Leisure and Hospitality | 70 | $7M | Australia | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2024 | n/a | In 2024, Easy Weddings implemented Sendbird Chat on their website. Sendbird Chat is deployed as the site-embedded conversational layer classified under Chatbots and Conversational AI to support real-time visitor messaging and customer engagement. The deployment uses the Sendbird Chat web SDK embedded in public site pages, configured for channel-based conversations, presence indicators, typing indicators, and persisted message history. Functional capabilities implemented include real-time messaging, session management, in-line moderation controls, and API hooks for site authentication and user context enrichment consistent with Chatbots and Conversational AI workflows. Operational scope is focused on the Easy Weddings website serving Australian customers, where the application drives front-line inquiry handling and customer engagement workflows. Governance emphasizes widget configuration, conversation moderation procedures, and data retention settings controlled through Sendbird Chat administrative tooling and site-side orchestration. | |
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Professional Services | 15 | $2M | Malaysia | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 66 | $7M | Singapore | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2018 | n/a |
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Healthcare | 60 | $20M | United Kingdom | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2024 | n/a |
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Distribution | 9100 | $8.3B | United States | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2024 | n/a |
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Banking and Financial Services | 519 | $16M | India | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 490 | $55M | Philippines | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2022 | n/a |
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Communications | 10 | $2M | Singapore | Sendbird | Sendbird Chat | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Sendbird Chat
- NextRow Digital, a United States based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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