Concord, 3301, NH,
United States
Pc Masters Technographics
Pc Masters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pc Masters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Pc Masters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pc Masters has purchased the following applications: Microsoft 365 for Collaboration in 2016, GoDaddy Website Builder for Web Content Management in 2024, SyncroMSP for Remote Monitoring and Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pc Masters is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , SyncroMSP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pc Masters revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pc Masters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pc Masters Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Website Builder | Web Content Management | Content Management | n/a | 2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SyncroMSP | Legacy | SyncroMSP | Remote Monitoring and Management | ITSM | n/a | 2024 | 2024 |
In 2024, Pc Masters implemented SyncroMSP as its Remote Monitoring and Management platform in the United States to shift from reactive break fix work to a proactive MSP model. The deployment centralized SyncroMSP integrated RMM and PSA capabilities to improve remote access, monitoring visibility, and operational coordination across service delivery and billing functions.
SyncroMSP was configured to run continuous remote monitoring agents and to generate tickets from monitoring alerts, while the PSA modules were used for ticketing and monthly billing workflows. Configuration work focused on automated ticket creation, remote access provisioning, and billing workflow automation that reduced manual handoffs appropriate to a 10 person professional services firm.
Operational governance introduced defined ticket triage and billing review processes tied to SyncroMSP ticket states and billing exports, aligning service delivery with finance. The United States deployment enabled faster remote access and improved visibility, and it cut seven hours from Pc Masters monthly billing process as reported in the implementation case study.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2013 | 2013 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Network Management and Monitoring | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Pc Masters
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pc Masters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||