Pembroke, 2359, MA,
United States
Pembroke Hospital Technographics
Pembroke Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pembroke Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Pembroke Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pembroke Hospital has purchased the following applications: Equifax Unemployment Cost Management for Insurance Claims Management in 2017, Hotjar for Customer Experience in 2020, GoDaddy for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pembroke Hospital is running and its propensity to invest more and deepen its relationship with Equifax , Contentsquare , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pembroke Hospital revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pembroke Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pembroke Hospital Tech Stack and Enterprise Applications
Pembroke Hospital ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Unemployment Cost Management | Insurance Claims Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Pembroke Hospital implemented Equifax Unemployment Cost Management. Equifax Unemployment Cost Management is an Insurance Claims Management application used by Pembroke Hospital to centralize unemployment claim processing and cost tracking for the hospital's HR function, supporting coordination with payroll and nursing leadership for a 400-employee facility in Pembroke, Massachusetts.
The deployment emphasized core Insurance Claims Management capabilities, including claims intake and adjudication workflows, centralized document management for FMLA, leaves of absence and workers' compensation records, claim correspondence tracking, and cost allocation and reporting modules. Configuration work focused on role based access for HR administrators and case managers, automated notification workflows for claim status changes, and a unified claim record to reduce manual reconciliation of paper files and email threads.
Operational governance assigned unemployment claim ownership to HR staff who handled claim filings through Equifax and coordinated weekly with the Director of Nursing and hiring managers to surface leave and recruitment impacts. The implementation was integrated into HR operational processes such as position control, leave file maintenance, and recruitment handoffs, with the HR manager performing end to end claim case management and employer-side communications.
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Pembroke Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Pembroke Hospital implemented Hotjar on its public website. The Hotjar deployment used a client side JavaScript snippet to enable behavior analytics, capturing heatmaps, session recordings, click and scroll maps, and on-site feedback widgets to support Customer Experience monitoring and iterative UX analysis.
The implementation was scoped to the hospital website and targeted web-based patient touchpoints, with configuration and administrative access managed through Hotjar accounts. Governance focused on session sampling, privacy controls and consent gating to limit collection of sensitive inputs, and the setup aligned with digital patient experience and marketing workflows rather than backend clinical systems.
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Pembroke Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Pembroke Hospital used GoDaddy to host its public website and manage its web presence. GoDaddy is serving as Application Hosting and Computing Services for the organization, provisioning domain registration and DNS management, shared website hosting, SSL certificate provisioning, and control panel based site administration.
The deployment is focused on the hospital website and external communications, with operational coverage in the United States and management aligned to internal site or IT administrators given the organization size. The implementation centralizes hosting, DNS, and certificate workflows under GoDaddy, and positions GoDaddy as the primary Application Hosting and Computing Services provider for Pembroke Hospital's public site.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pembroke Hospital
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Apps Being Evaluated by Pembroke Hospital Executives
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