Pendo.io
301 Hillsborough Street, Suite 1900,
Raleigh, 27601, NC,
United States
Raleigh, 27601, NC,
United States
1 877-320-8484
Professional Services
Pendo.io Technographics
Pendo.io Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pendo.io and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Pendo.io employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pendo.io has purchased the following applications: Sage Intacct for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pendo.io is running and its propensity to invest more and deepen its relationship with Sage , Greenhouse , Pendo.io or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pendo.io revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pendo.io intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pendo.io Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
Pendo.io selected and deployed Sage Intacct in 2018 as its ERP Financial application, replacing a legacy finance system. The implementation focused on core financial management functionality—general ledger, accounts payable and accounts receivable—consistent with an ERP Financial deployment for the company’s corporate finance organization. Rollout covered company-level finance operations for the 750-employee professional services firm, and Sage Intacct is surfaced on Pendo.io’s website.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Pendo.io implemented Greenhouse ATS to support its recruiting and talent acquisition efforts. Pendo.io uses Greenhouse ATS on their website, integrating the Applicant Tracking System directly into public career pages to capture candidate applications and manage job postings.
The Greenhouse ATS deployment centers on standard applicant tracking modules, including requisition and job posting management, careers site application capture, candidate profile and pipeline management, interview orchestration, and offer workflow capabilities. Configuration emphasis is on structured hiring stages and role based access controls to maintain consistent screening and interview processes across hiring teams.
Operational ownership is aligned with People Operations and recruiting teams, with the Applicant Tracking System operationally covering talent acquisition, hiring managers, and recruitment operations. The implementation reflects a web integrated recruitment workflow, using Greenhouse ATS to centralize candidate intake from the Pendo.io website and to operationalize downstream interview and offer processes.
Governance practices inferred from the implementation focus on standardized interview frameworks and defined hiring stage transitions, enabling auditability of candidate movement through the Applicant Tracking System. No system integrator or partner is listed for this deployment.
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Digital Adoption | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Pendo.io implemented Drift AI Chatbot on their public website, deploying a conversational interface to support visitor engagement and qualification. The Drift AI Chatbot implementation is described within the Chatbots and Conversational AI category and was executed for the professional services organization with roughly 750 employees.
The deployment centered on configuring conversational workflows, automated lead capture, contextual greetings, AI driven replies, and explicit escalation paths to human agents. Implementation work emphasized conversation design, scripted qualification flows, FAQ handling, intent triggers, and iterative tuning of response models to align bot behavior with customer engagement goals.
Operational governance for Drift AI Chatbot was organized across marketing, sales, and customer success, teams that maintain conversation scripts, perform bot training, and review transcripts for quality control. The solution is scoped to the public website and includes defined escalation workflows and periodic review cycles to refine conversation flows and maintain alignment with sales and support processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2014 | 2014 |
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Lead Generation | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pendo.io
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pendo.io Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pendo.io IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pendo.io digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pendo.io Technographics
Pendo.io is a Professional Services organization based in United States,
with around 850 employees and annual revenues of $250.0 million.
Pendo.io operates a diverse technology stack with applications such as
Sage Intacct, Greenhouse ATS and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Pendo.io has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Greenhouse and Drift.
Pendo.io recently adopted applications including
Metadata Audiences in 2025, Greenhouse ATS in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pendo.io’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pendo.io’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pendo.io technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.