Penn Medicine
1st Floor Preston 800 Spruce Street,
Philadelphia, 19107, PA,
United States
Philadelphia, 19107, PA,
United States
1 215-662-4000
Non Profit
Penn Medicine Technographics
Penn Medicine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Penn Medicine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Penn Medicine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Penn Medicine has purchased the following applications: Emburse Invoice Enterprise for AP Automation in 2018, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2017, Mercury Healthcare for Patient Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Penn Medicine is running and its propensity to invest more and deepen its relationship with Emburse , Ascend Software , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Penn Medicine revenues, which have grown to $12.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Penn Medicine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Penn Medicine Tech Stack and Enterprise Applications
Penn Medicine ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Invoice Enterprise | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Penn Medicine implemented Emburse Invoice Enterprise as its AP Automation platform across the University of Pennsylvania Health System to strengthen invoice processing and financial controls. The deployment targeted accounts payable workflows and departmental invoice review processes, aligning the application with UPHS requirements for ease of use, flexibility and mobile access.
Emburse Invoice Enterprise was configured to enforce invoice compliance by requiring all mandatory data before invoices are submitted to AP, and to enforce review and approval by department leadership prior to routing. The implementation used Chrome River INVOICE capabilities described by UPHS for automated invoice intake, field validation, and configurable approval workflows, providing a unified invoice capture and processing capability within the AP Automation category.
Operational governance was shifted to require department-level approvals before accounts payable processing, embedding workflow controls that standardize submission and routing across clinical and administrative departments. The rollout emphasized process enforcement and auditability, and UPHS reported the solution helped uncover valuable insights and increase automation while maintaining mobile access and configurable user experiences.
|
|
|
|
|
AP Automation | ERP |
|
2011 | 2011 |
|
|
|
|
|
Expense Management | ERP |
|
2018 | 2018 |
|
Penn Medicine HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2017 | 2017 |
In 2017, Penn Medicine implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) to manage its institutional Payroll operations. The implementation supports biweekly payroll preparation in a Kronos-based payroll workflow, with payroll runs prepared and submitted for Associate Executive Directors approval. The system is positioned for centralized payroll administration across the organization's payroll team, HR operations, and finance payroll reconciliation functions.
UKG Workforce Central Payroll (ex Kronos Workforce Payroll) was configured to run biweekly payroll cycles, including core pay calculation, deductions and benefits processing, payroll validation and exception management, and standard payroll reporting. The deployment included an approval workflow that routes prepared payroll to Associate Executive Directors for sign-off prior to finalization, establishing formal governance for payroll authorizations and auditability. Functional terminology such as payroll processing, payroll administration, approval routing, and payroll reporting reflects the Payroll category responsibilities within Penn Medicine.
|
|
|
|
|
Recruiting | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Management | HCM |
|
2017 | 2017 |
|
Penn Medicine ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercury Healthcare | Legacy | Mercury Healthcare | Patient Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Penn Medicine implemented Mercury Healthcare as a Patient Management application on its public website. Mercury Healthcare was configured as a web-embedded patient management system supporting online appointment scheduling, digital patient intake and registration, appointment reminders, referral routing, and patient portal access, reflecting core Patient Management functional workflows. The deployment emphasized front-end patient engagement and administrative scheduling across Penn Medicine digital channels, with the full application name Mercury Healthcare stated in site instrumentation and public-facing interfaces.
Deployment followed a vendor-hosted SaaS architecture surfaced through Penn Medicine web properties and managed via a central administrative console. The implementation included configurable intake forms, consent capture, scheduling logic, and workflow orchestration for clinic registration, with governance implemented through centralized configuration, role-based access controls, and standardized intake workflows to align front-office and clinical intake processes. Penn Medicine Mercury Healthcare Patient Management serves as the digital intake and scheduling layer for web-driven patient engagement and administrative scheduling workflows.
|
Penn Medicine Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
Penn Medicine Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Content Management | Content Management |
|
2015 | 2015 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
Penn Medicine CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Penn Medicine TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Penn Medicine IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Penn Medicine CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Penn Medicine
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Penn Medicine Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Penn Medicine IT executives and key decision makers. This section highlights Penn Medicine's latest recorded technology evaluations, including EPIC EHR for Electronic Health Record on 2026-01-06, SailPoint IdentityIQ for Identity and Access Management (IAM) on 2025-12-04, and Epic ASAP for Clinical Trial Management on 2025-01-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Penn Medicine digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Penn Medicine Technographics
Penn Medicine is a Non Profit organization based in United States,
with around 40000 employees and annual revenues of $12.25 billion.
Penn Medicine operates a diverse technology stack with applications such as
Emburse Invoice Enterprise, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) and Mercury Healthcare,
covering areas like AP Automation, Payroll and Patient Management.
Penn Medicine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, UKG and Mercury Healthcare.
Penn Medicine recently adopted applications including
Ivanti Neurons for Zero Trust Access in 2023, Definitive Healthcare Populi Suite in 2022 and Coveo Relevance Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Penn Medicine’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Penn Medicine’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Penn Medicine technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.