Pensacola Christian College Technographics
Pensacola Christian College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pensacola Christian College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Pensacola Christian College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pensacola Christian College has purchased the following applications: Gallup Q12 for Employee Engagement in 2017, IBM Maximo for Enterprise Asset Management in 2017, Olark Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pensacola Christian College is running and its propensity to invest more and deepen its relationship with Gallup , Workday , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pensacola Christian College revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pensacola Christian College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pensacola Christian College Tech Stack and Enterprise Applications
Pensacola Christian College HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2017 | 2017 |
In 2017 Pensacola Christian College implemented Gallup Q12 in the Employee Engagement category. The initiative was led by the Director of Leadership and Employee Development from January 2017 to December 2020 and coincided with the establishment of an HR department for a private liberal arts college serving more than 4,000 students and approximately 1,500 faculty and staff.
Gallup Q12 was configured to collect recurring engagement pulse survey responses and to deliver engagement analytics and question level diagnostics into HR decision making. The implementation emphasized the Gallup Q12 survey methodology for KPI derivation, supplemented by knowledge, skills and abilities gap analysis, observations, and employee town hall feedback to shape leadership development and workforce planning.
The Gallup Q12 deployment operated alongside a digital learning ecosystem that included Instructure Canvas based Leadership University, Articulate 360, LinkedIn Learning, Gemba Academy, Synthesia and Workplace 4.0 to provide multi track, online and on demand training. Operational coverage focused on leadership development, talent management and HR functions, and incorporated processes such as annual evaluations, skill set rankings, revised position descriptions, interview guides and individualized development plans aligned to engagement signals.
Governance and rollout included policy consultation on work nonwork arrangements, acquisition, compensation, career progression, benefits and health and wellbeing, together with structured learning track rollouts and survey cadence governance. The employee engagement program based on Gallup Q12 methodology is documented as producing a 28% increase in employee engagement, with Gallup Q12 remaining the central measurement and reporting application for ongoing organizational development.
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Time and Attendance | HCM |
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2017 | 2017 |
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Pensacola Christian College ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Pensacola Christian College implemented IBM Maximo as its Enterprise Asset Management platform. The deployment focused on instituting a centralized asset and service management record for campus facilities and the Electronic Engineering group, positioning IBM Maximo as the authoritative system for work order intake and asset tracking.
Configuration emphasized work order management, an asset registry, service queueing, and transaction logging within IBM Maximo. Staff processed electronic-related work orders by phone and email into the Maximo database, compiled supporting documentation and meeting notes against work order records, and used the application to assist assigned projects and service assignments.
Integrations explicitly include Workday for weekly timesheet submission and Bank of America Works for transaction allocation, with IBM Maximo serving as the operational record for maintenance activities. Operational coverage included the Electronic Engineering Office Assistant function, facilities maintenance workflows, HVAC help desk support, and handoffs to payroll for time discrepancies.
Governance and process changes centered on a centralized intake and routing model managed through the Electronic Engineering Office Assistant role, weekly time verification workflows tied to Workday, and financial transaction allocation coordinated through Bank of America Works. The implementation institutionalized service request intake, service task routing inside IBM Maximo, and controls for time and transaction processing across the covered business functions.
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Pensacola Christian College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Pensacola Christian College implemented Olark Live Chat on its public website to provide real time web engagement. The deployment is categorized as Chatbots and Conversational AI and uses the Olark Live Chat widget embedded in site pages. Implementation details align with a cloud hosted conversational widget architecture, with client side JavaScript delivering visitor chat sessions to staff operator consoles.
Operational scope centers on web based student and visitor engagement, with chat routing and operator console usage to handle inbound queries. Configuration work focused on embedding the Olark Live Chat script, establishing agent seats and chat routing rules, and aligning front line web support workflows for inquiry triage. Governance remained site level, with platform configuration and message handling administered by campus web or communications staff.
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Pensacola Christian College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Pensacola Christian College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Pensacola Christian College ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Pensacola Christian College PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Pensacola Christian College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pensacola Christian College
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Facilities Management | Director | Operations | ||||
| Chief Financial Officer | CXO | Finance | ||||
| Business Solutions Director | Director | IT |
Apps Being Evaluated by Pensacola Christian College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||