Pentucket Bank
One Merrimack Street,
Haverhill, 1830, MA,
United States
Haverhill, 1830, MA,
United States
1 978-372-7731
Banking and Financial Services
Pentucket Bank Technographics
Pentucket Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pentucket Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Pentucket Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pentucket Bank has purchased the following applications: Finastra Phoenix EFE for Core Banking in 2012, Formstack Forms for Customer Experience in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pentucket Bank is running and its propensity to invest more and deepen its relationship with Finastra , NCR Voyix , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pentucket Bank revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pentucket Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pentucket Bank Tech Stack and Enterprise Applications
Pentucket Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Phoenix EFE | Core Banking | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Pentucket Bank licensed Finastra Phoenix EFE as its Core Banking platform. Pentucket Bank, listed at $600M and based in Haverhill, Massachusetts, implemented the solution to centralize core account processing and to support expanding commercial lending capabilities.
The deployment included PhoenixEFE Core for core transaction and account processing, Touché Analyzer for business intelligence and reporting, and CreditQuest for credit decisioning and loan lifecycle support. Finastra Phoenix EFE provided modular core banking functionality including deposit and transaction processing, customer and account master data, commercial loan origination workflows, and analytics-driven credit review workflows. Configuration emphasized consolidating teller platform tasks and enabling self-service channels while instrumenting operational reporting through business intelligence.
Operational coverage targeted branch operations, teller and platform staff, commercial lending teams and centralized back-office operations at the bank’s Haverhill site. A Harland Financial Solutions statement in the cited source framed the implementation as reducing the number of solution providers to manage, expanding commercial lending opportunities, streamlining operations, easing teller and platform staff duties and providing self-service solutions for end users, and indicated intent for an ongoing vendor relationship. Governance and rollout centered on licensing and modular delivery of PhoenixEFE Core, Touché Analyzer and CreditQuest to align business functions with the Core Banking platform.
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Digital Banking | ERP Services and Operations |
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2017 | 2017 |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Pentucket Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Pentucket Bank implemented Formstack Forms on its public website. Pentucket Bank uses Formstack Forms as a Customer Experience application to capture customer inquiries and service requests through embedded web forms and online submission workflows.
The deployment relies on web-embedded form architecture with Formstack Forms serving as the front end for data capture. Configurations observed align with standard Formstack Forms capabilities, including form building, field validation, conditional logic, file upload and structured data collection, and submission routing to internal handlers.
Operationally the implementation focuses on customer-facing digital channels and affects customer engagement and service intake processes. The functional footprint centers on contact forms and service request intake, with form management and publishing owned by the bank teams responsible for digital experience and customer service.
Governance and rollout appear to follow structured publishing workflows, with form change control and approval before public publishing and processes to route submissions into existing response workflows. The relationship is Pentucket Bank Formstack Forms Customer Experience supporting digital customer engagement and intake across the bank website.
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Pentucket Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Pentucket Bank implemented Microsoft Azure Cloud Services. Pentucket Bank uses Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and deliver its public website, provisioning cloud compute and storage to run web applications and serve content to customers.
Deployment is operated by the bank's IT function with emphasis on hosting configuration, runtime scaling, security configuration, and monitoring for the website and related web assets. Microsoft Azure Cloud Services provides the application hosting layer and computing infrastructure for Pentucket Bank, aligning the vendor platform, the Application Hosting and Computing Services category, and the bank's customer facing web presence.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Pentucket Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Pentucket Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pentucket Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pentucket Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pentucket Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pentucket Bank Technographics
Pentucket Bank is a Banking and Financial Services organization based in United States,
with around 130 employees and annual revenues of $10.0 million.
Pentucket Bank operates a diverse technology stack with applications such as
Finastra Phoenix EFE, Formstack Forms and Microsoft Azure Cloud Services,
covering areas like Core Banking, Customer Experience and Application Hosting and Computing Services.
Pentucket Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Finastra, Formstack and Microsoft.
Pentucket Bank recently adopted applications including
Formstack Forms in 2021, Scaleway in 2021 and Jack Henry Banno Digital Banking in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pentucket Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pentucket Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pentucket Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.