Marietta, 45750, OH,
United States
Peoples Bank Technographics
Peoples Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peoples Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Peoples Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peoples Bank has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, FIS Relius for Benefits Administration, Pension Administration in 2015, Deluxe Case Management Dispute (ex TRIPS) for Dispute Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peoples Bank is running and its propensity to invest more and deepen its relationship with Oracle , FIS Global , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peoples Bank revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peoples Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peoples Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008 Peoples Bank implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting and financial management across the enterprise. Oracle NetSuite ERP was configured to serve a 1500 employee regional bank headquartered in the United States and to provide a single source of record for finance and accounting functions.
The implementation concentrated on ERP Financial capabilities typical for corporate banking finance, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and consolidated financial reporting. Configuration work emphasized a standardized chart of accounts, period close workflows, automated journal processing, bank reconciliation, and role based access controls to support month end and statutory reporting processes.
Operational coverage encompassed finance, accounting, treasury, and procurement teams with governance measures introduced to enforce segregation of duties, audit trails, and centralized financial controls. The deployment established common accounting policies and approval workflows to unify transactional finance operations under Oracle NetSuite ERP while enabling controlled fiscal governance across Peoples Bank.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2015 | 2015 |
In 2015 Peoples Bank implemented FIS Relius for Benefits Administration,Pension Administration within its Retirement Plan Services operations in Marietta, OH. The FIS Relius deployment was positioned to support participant accounting and recordkeeping used by the bank’s retirement operations staff during the 2013 to 2022 period, providing a centralized system for plan administration workflows.
The implementation focused on functional flows consistent with Benefits Administration,Pension Administration, including applying contributions and loan payments to participant accounts, ingesting and validating 401k payroll files, processing security changes, executing model rebalancing, and recording individual fund changes provided by the Investment Area. FIS Relius served as the operational system for reconciliation workflows, where staff reviewed and signed off on reconciliations as part of routine month end and maintenance processes.
Integrations and operational tooling explicitly documented in the environment include routine use of Excel, Access, and Word for file preparation, supplemental reporting, and casework documentation, and regular collaboration with plan sponsors to research and load payroll files to the platform. Governance was structured around the Retirement Plan Services operations in Marietta, OH with involvement from the Investment Area for security and model change authorizations, and reconciliation review points defined as part of operational sign off and quality controls.
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Core HR | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe Case Management Dispute (ex TRIPS) | Dispute Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Peoples Bank implemented Deluxe Case Management Dispute (ex TRIPS) for Dispute Management as part of an expanded relationship with Deluxe Corp that extended integrated payments, merchant services and treasury solutions. The deployment was positioned to centralize dispute intake and adjudication within the bank's enterprise payments and receivables capability in the United States.
Deluxe Case Management Dispute was configured to support standard dispute lifecycle functions, including case intake and triage, chargeback processing, evidence and documentation management, workflow routing and SLA tracking, and case-level audit trails and reporting. Configuration focused on role-based routing for operations and investigations teams, templated correspondence, and configurable workflow stages to align with bank dispute policies.
Integrations were aligned with the broader integrated payments, merchant services and treasury solutions announced by Deluxe, enabling case creation from payment events and tying dispute resolution workflows to merchant services and treasury reconciliation processes. Operational coverage included treasury, payments operations, merchant services servicing, fraud and dispute resolution teams across the bank's U.S. operations.
Governance was restructured to centralize dispute workflow ownership, formalize escalation paths, and standardize documentation and retention practices to support compliance and auditability. The implementation strengthened Peoples Bank's enterprise payments and receivables capabilities as described in the Deluxe announcement.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Peoples Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Peoples Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||