Pawtucket, 2860, RI,
United States
Performance Physical Therapy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Performance Physical Therapy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Performance Physical Therapy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Performance Physical Therapy has purchased the following applications: Clinicient EMR for Electronic Health Record in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Performance Physical Therapy is running and its propensity to invest more and deepen its relationship with Clinicient , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Performance Physical Therapy revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Performance Physical Therapy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clinicient | Legacy | Clinicient EMR | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Performance Physical Therapy implemented Clinicient EMR as its primary Electronic Health Record across its clinic network. The deployment supported operations at 18 clinics spanning Rhode Island and southeastern Massachusetts, centralizing patient scheduling and intake workflows across multiple sites.
Clinicient EMR was used to operationalize patient scheduling, electronic intake distribution, clinical documentation, referral management, and EHR reporting to track outreach and appointment follow up. The implementation explicitly embedded authorization and insurance verification activities into the system, with an Authorization Insurance Verification Specialist role responsible for validating benefits, initiating authorizations, and performing quality monitoring to support clean claim processing.
Operational integrations included use of O365 SharePoint and Microsoft Excel alongside Clinicient EMR for scheduling, documentation, and referral management, and the central Performance phone line routed scheduling calls to patient schedulers and clinic patient care coordinators. The system supported front desk scheduling staff, patient care coordinators, clinical therapists, and revenue cycle personnel across all clinic locations.
Governance and workflow design emphasized coordinated scheduling between a central scheduler and clinic level staff, scripted intake capture of referral source and demographics, discharge workflows for uncontactable patients, and documented authorization processes tied to claims quality checks. Clinicient EMR information architecture and role based workflows were central to standardizing scheduling, documentation, and authorization processes across the multi clinic practice.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||