Indianapolis, 46268, IN,
United States
PERQ Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PERQ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 PERQ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PERQ has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, Ironclad Clickwrap (formerly PactSafe) for Contract Lifecycle Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PERQ is running and its propensity to invest more and deepen its relationship with Drift , Microsoft , Ironclad or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PERQ revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PERQ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, PERQ deployed Drift AI Chatbot on its public website to automate real time visitor engagement and capture web leads. Drift AI Chatbot is implemented as a cloud hosted conversational layer in the Chatbots and Conversational AI category, delivered via an embedded site widget and configured with conversational playbooks and AI response models. Functional modules include chat based lead capture, qualification dialogue trees, intent based routing rules, and appointment scheduling capabilities, with content and playbook versions managed by marketing operations.
The deployment supports core marketing and sales functions by qualifying inbound web traffic and triggering live handoffs to sales representatives. Governance centered on playbook ownership, content review cycles, and defined handoff and escalation workflows between marketing and sales teams. The implementation positions Drift AI Chatbot to centralize PERQ web engagement under Chatbots and Conversational AI and to standardize conversational routing and qualification as operationalized processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 PERQ implemented Microsoft 365 as its primary Collaboration platform. The deployment is visible in public-facing site components and underpins employee productivity workflows, with Microsoft 365 used to provide cloud-based collaboration and content delivery across the organization.
The implementation aligns Microsoft 365 Collaboration capabilities such as unified messaging, document storage and sharing, team collaboration, and content management into a centrally administered cloud tenant suitable for a 120 person professional services firm. Tenant administration and standard governance constructs are implied by the deployment, including centralized user provisioning, access controls, and content governance to support business functions in marketing, sales enablement, and internal collaboration. PERQ Microsoft 365 Collaboration supports company operations by consolidating email, document collaboration, and site-facing content workflows under a single cloud platform.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ironclad | Legacy | Ironclad Clickwrap (formerly PactSafe) | Contract Lifecycle Management | Content Management | n/a | 2018 | 2018 |
PERQ implemented Ironclad Clickwrap (formerly PactSafe) in 2018 to provide Contract Lifecycle Management across its commercial operations. The deployment established the application as the primary system for contract creation through execution, with operational oversight by Sales Operations and a dedicated Contract Manager covering three markets. Ironclad Clickwrap (formerly PactSafe) was configured to enforce market-specific templates and to centralize template governance, authoring controls, and execution capture consistent with clickwrap acceptance workflows.
Functional configuration focused on template management by market, supervision of the end-to-end contract securement process from creation to completion, and structured handling of redlines and negotiations. The Contract Manager maintained templates aligned to sales strategies, distributed training materials and led education on contract terms and legal language for Sales and Client Success teams. Processes were aligned with Salesforce-driven reporting needs and Sales Operations delivered ongoing governance and change management to standardize contract workflows and support tools.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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