Pet Partners
345 118th Ave SE #200,
Bellevue, 98005, WA,
United States
Bellevue, 98005, WA,
United States
1 425-679-5500
Non Profit
Pet Partners Technographics
Pet Partners Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pet Partners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Pet Partners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pet Partners has purchased the following applications: Optima AranscendAP for AP Automation in 2021, Microsoft 365 for Collaboration in 2017, Tungsten TotalAgility (formerly Kofax TotalAgility) for Intelligent Document Processing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pet Partners is running and its propensity to invest more and deepen its relationship with Optima Global Solutions , Sage , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pet Partners revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pet Partners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pet Partners Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optima Global Solutions | Legacy | Optima AranscendAP | AP Automation | ERP Financial Management | Optima Global Solutions | 2021 | 2021 |
In 2021, Pet Partners implemented Optima AranscendAP to automate accounts payable workflows, deploying the solution for AP Automation across its acquisition-driven network of veterinary hospitals in the United States. Optima Global Solutions delivered the implementation and the project focused on centralizing invoice processing to support the finance organization responsible for accounts payable operations.
The deployment of Optima AranscendAP used Kofax TotalAgility as the underlying platform and configured core modules for invoice capture, automated data extraction, general ledger posting, and approval workflow orchestration. Configuration emphasized automated invoice routing and exception handling to reduce manual touch points while preserving role-based approval controls for multi-site invoice review.
Integrations in the implementation centered on the Kofax TotalAgility platform as the processing engine supporting Optima AranscendAP, with processing workflows running across U.S. hospital sites and the central finance team. Operational scope covered accounts payable processing across the acquisition-driven hospital network and consolidated invoice intake to a centralized AP stream supporting approximately 6,000 invoices per month.
Governance and rollout standardized approval workflows and operational controls to enable scale without proportional headcount increases, while reducing manual data entry and shortening invoice cycle times. Optima AranscendAP provided the AP Automation capabilities that allowed Pet Partners finance to centralize processing and enforce consistent GL posting and approval policies across sites.
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Pet Partners implemented Microsoft 365 to provide Collaboration capabilities across the organization. Pet Partners Microsoft 365 Collaboration supports staff communications, calendaring, and document collaboration for the nonprofit's administrative, program, fundraising, and volunteer coordination functions.
The deployment leverages Microsoft 365 core workloads including Exchange Online email and calendaring, Microsoft Teams for meetings and messaging, SharePoint for intranet and document libraries, and OneDrive for individual file storage, reflecting common Collaboration functionality within Microsoft 365. Configuration work focused on mailbox and site provisioning, Teams channel organization, and policy configuration to align collaboration tooling with nonprofit workflows.
Operational scope covers the organization's roughly 200 employees in the United States, embedding Microsoft 365 into communications, program operations, fundraising operations, and back-office administration. Governance emphasis centers on user account and identity controls, document access policies, and staged rollout and training to align permissions with volunteer-facing and program delivery processes.
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tungsten Automation | Legacy | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | Content Management | Optima Global Solutions | 2016 | 2016 |
In 2016 Pet Partners implemented Tungsten TotalAgility, formerly Kofax TotalAgility, categorized as Intelligent Document Processing and engaged Optima Global Solutions to reengineer accounts payable processes. The initiative targeted a distributed network of roughly 60 acquired veterinary hospitals and an accounts payable workload of approximately 6,000 invoices per month, with the goal of scaling administration without proportional headcount growth.
The deployment combined intelligent capture, multichannel capture and case management capabilities with configured approval workflows, general ledger integration and role-based dashboards. Optima delivered its transcendAP solution built on Tungsten TotalAgility to provide automated data extraction, GL integration and approval routing, and Pet Partners leveraged Kofax Analytics for TotalAgility to instrument operational reporting and process transparency.
Architecturally the solution centralizes invoice intake from scanned paper at local offices and electronic invoices routed to a dedicated inbox, both monitored and imported into a central processing hub. Tungsten TotalAgility was tightly integrated with Microsoft Dynamics GP and with each hospital accounting system for real time vendor and GL validation, and approved invoices are exported back to the relevant accounting systems for payment processing. The primary user surface is a single web based portal where accounting teams review, approve and monitor invoices.
Process governance was reworked around business unit and dollar threshold approval rules, with a complex multi step approval flow implemented inside Tungsten TotalAgility to enforce validation and routing. The project was configured and deployed by Optima Global Solutions in a matter of months, and it preserved front end procurement behaviors at hospitals while automating back end invoice handling to eliminate manual data entry.
Explicit outcomes reported by Pet Partners include reducing invoice processing timelines from weeks to days, shortening month end close and payable bottlenecks from 20 days toward targets of 7 and ultimately 3 days, and increasing the number of hospitals a single accountant can support from about a dozen to roughly 25 to 30. The organization estimated a full return on investment in 18 months and plans to extend the existing Tungsten TotalAgility platform to HR onboarding and hospital acquisition workflows while using analytics driven line item data to inform purchasing strategies.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pet Partners
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Apps Being Evaluated by Pet Partners Executives
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FAQ - APPS RUN THE WORLD Pet Partners Technographics
Pet Partners is a Non Profit organization based in United States,
with around 200 employees and annual revenues of $17.0 million.
Pet Partners operates a diverse technology stack with applications such as
Optima AranscendAP, Microsoft 365 and Tungsten TotalAgility (formerly Kofax TotalAgility),
covering areas like AP Automation, Collaboration and Intelligent Document Processing.
Pet Partners has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Optima Global Solutions, Microsoft and Tungsten Automation.
Pet Partners recently adopted applications including
Sage Intacct in 2022, Optima AranscendAP in 2021 and OneCause Online Fundraising in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pet Partners’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pet Partners’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pet Partners technographics profile,
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