Peter Brotherhood
85 Papyrus Rd,
Peterborough, PE4 5HG,
United Kingdom
Peterborough, PE4 5HG,
United Kingdom
44 17 3329 2200
Manufacturing
Peter Brotherhood Technographics
Peter Brotherhood Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Peter Brotherhood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Peter Brotherhood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peter Brotherhood has purchased the following applications: Capita Workforce Management for Workforce Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peter Brotherhood is running and its propensity to invest more and deepen its relationship with AdvancedAdvT , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peter Brotherhood revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peter Brotherhood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Peter Brotherhood Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AdvancedAdvT | Legacy | Capita Workforce Management | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014 Peter Brotherhood implemented Capita Workforce Management, a Workforce Management application, to provide a formal system for recording hours, sickness and absences across its UK engineering site. The decision followed the parent company already using Capita Workforce Management, initially provisioning Peter Brotherhood as an arm within the parent WFM instance before moving to a separate standalone instance after a year to better reflect site specific shift patterns and operational requirements.
The deployed Capita Workforce Management configuration included time and attendance capabilities and an HR module used to store training records and renewal dates. Capita WFM’s inhouse development and configuration team captured bespoke requirements, delivering custom weekly and monthly hours summary reports for payroll visibility and a bespoke Fire Report that generates an up to the minute list of personnel on site when a fire alarm is triggered.
Hardware and operational integrations were implemented at site level, with Maximus Time and Attendance terminals installed around the facility to capture clock in and clock out events, and access cards issued to anyone spending more than a month on site to improve Health and Safety site visibility. Payroll and departmental managers consume the bespoke reports to reconcile wages and reduce duplicate manual entry, while the HR team uses the Capita Workforce Management HR module to remove paper records and monitor training compliance.
Governance and rollout consisted of a phased separation from the parent instance into a standalone Capita Workforce Management environment, with Capita’s configuration team working in partnership with Peter Brotherhood to validate requirements and create the bespoke reporting and fire safety outputs. The initiative produced explicit operational outcomes reported by the company, including paperless HR records, improved accuracy of hours worked, clearer site attendance visibility for Health and Safety, and reduced manual spreadsheet work for managers and payroll teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Peter Brotherhood deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded the Cisco Webex Meetings experience on the corporate website to enable browser-based joins and customer scheduling. The implementation establishes Webex Meetings as the primary platform for external customer-facing calls and internal virtual meetings, supporting video, audio, screen sharing, and recording workflows. The deployment leverages Webex hosted meeting infrastructure to provide web access for external attendees while minimizing on-premise conferencing hardware.
Configuration emphasized standard meeting controls, scheduling workflows, recording and playback, and participant management consistent with Audio Video and Web Conferencing capabilities. Operational scope covers both external engagement through the website and internal collaboration across the organization, with governance oriented around centralized meeting scheduling and access controls to manage external join flows. Cisco Webex Meetings was provisioned on the site to support customer demos and remote collaboration without additional named integrations beyond the website embedding.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Peter Brotherhood implemented Zendesk Service to support customer-facing support processes on its website. The deployment uses the Zendesk Service web widget embedded on the Peter Brotherhood website, leveraging cloud hosted SaaS architecture to capture and route inbound customer inquiries into a centralized ticketing queue. This positions Zendesk Service within the Customer Support category as the primary system for managing external service requests.
Configuration centers on ticket management, web based self service and an online knowledge base, aligning with standard Customer Support workflows for triage, routing and response management. Operational responsibility is concentrated in the customer support and service desk function, consolidating web submissions into a single application to streamline case handling and customer communication. Governance and rollout emphasis is on configuring workflows and agent triage rules, with the website widget serving as the principal intake channel.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Peter Brotherhood
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Peter Brotherhood Executives
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FAQ - APPS RUN THE WORLD Peter Brotherhood Technographics
Peter Brotherhood is a Manufacturing organization based in United Kingdom,
with around 200 employees and annual revenues of $25.0 million.
Peter Brotherhood operates a diverse technology stack with applications such as
Capita Workforce Management, Cisco Webex Meetings and Zendesk Service,
covering areas like Workforce Management, Audio Video and Web Conferencing and Customer Support.
Peter Brotherhood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as AdvancedAdvT, Cisco Systems and Zendesk.
Peter Brotherhood recently adopted applications including
Hubspot Marketing Automation in 2021, GoDaddy in 2019 and Cisco Webex Meetings in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Peter Brotherhood’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Peter Brotherhood’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Peter Brotherhood technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.