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PetroEd Multimedia, Inc.
Location
2503 Robinhood St # 200,
Houston, 77005, TX,
United States
Website
https://www.petroed.com/
Phone
1 713-461-5200
Artw industry
Communications
Employee
Revenue

PetroEd Multimedia, Inc. Technographics

PetroEd Multimedia, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PetroEd Multimedia, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 PetroEd Multimedia, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PetroEd Multimedia, Inc. has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019, WooCommerce for eCommerce in 2020, Oracle NetSuite CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PetroEd Multimedia, Inc. is running and its propensity to invest more and deepen its relationship with Freshworks , Automattic , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PetroEd Multimedia, Inc. revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PetroEd Multimedia, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PetroEd Multimedia, Inc. Tech Stack and Enterprise Applications

PetroEd Multimedia, Inc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, PetroEd Multimedia, Inc. implemented Freshdesk Messaging (Formerly Freshchat) on its website. The deployment uses Freshdesk Messaging (Formerly Freshchat) as the primary Chatbots and Conversational AI layer for customer engagement on petroed.com. Configuration centers on an embedded website messaging widget and conversational routing to a shared agent inbox, leveraging standard Chatbots and Conversational AI capabilities such as automated greetings, canned responses, bot-assisted FAQ flows, and lead capture forms. The setup emphasizes session persistence and conversation tagging to preserve visitor context, aligning with typical small business conversational workflows. Operational scope is focused on customer support and inbound sales inquiries handled through the company website, with Freshdesk Messaging (Formerly Freshchat) used to triage and route conversations to the support team. The deployment is oriented to the companys United States operations and relies on the web channel as the primary live engagement touchpoint. Governance centers on chat ownership, routing rules, and agent workflow alignment with existing customer service processes, with training and lightweight controls to manage conversation assignment and escalation. Freshdesk Messaging (Formerly Freshchat) is positioned to support both reactive support interactions and proactive engagement through the site, reflecting standard Chatbots and Conversational AI operational patterns for a 30 person communications firm.
PetroEd Multimedia, Inc. eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
In 2020, PetroEd Multimedia, Inc. deployed WooCommerce on its website. PetroEd Multimedia, Inc. implemented WooCommerce to provide eCommerce capabilities, delivering an online storefront, product catalog management, checkout, and order processing to support online sales and order management. The deployment uses the WooCommerce plugin within the company WordPress site at petroed.com, configured with standard storefront, cart, and payment workflows typical of the eCommerce category. Operational ownership is centralized with the internal web and content team for site management, catalog updates, and order handling, with the rollout scoped to the company website serving the United States.
PetroEd Multimedia, Inc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2021 2021
In 2021, PetroEd Multimedia, Inc. implemented Oracle NetSuite CRM. The Oracle NetSuite CRM deployment is a cloud SaaS instance that is actively used on the PetroEd website for customer interaction and lead capture, and it serves as the company CRM platform. The implementation focuses on core CRM capabilities typical for a small communications firm, including contact and account management, web lead capture tied to site forms, sales pipeline and opportunity tracking, and activity logging for customer interactions. Operational coverage centers on Sales, Marketing, and customer support workflows, with the CRM providing a single system of record for prospect to customer lifecycle management. Governance emphasizes centralized record ownership and standardized lead to opportunity workflows to fit a 30 person organization, and the deployment is sized and configured to support small team automation and segmentation needs without enterprise scale customization.
PetroEd Multimedia, Inc. PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
PetroEd Multimedia, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at PetroEd Multimedia, Inc.

First Name Last Name Title Function Department Email Phone
Managing Director Director Finance
Vice President, Marketing VP Marketing
Project Manager Manager Finance
Show All Contacts

Apps Being Evaluated by PetroEd Multimedia, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PetroEd Multimedia, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PetroEd Multimedia, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD PetroEd Multimedia, Inc. Technographics
PetroEd Multimedia, Inc. is a Communications organization based in United States, with around 30 employees and annual revenues of $3.0 million.
PetroEd Multimedia, Inc. operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), WooCommerce and Oracle NetSuite CRM, covering areas like Chatbots and Conversational AI, eCommerce and CRM.
PetroEd Multimedia, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Automattic and Oracle.
PetroEd Multimedia, Inc. recently adopted applications including Oracle NetSuite CRM in 2021, WooCommerce in 2020 and Freshdesk Messaging (Formerly Freshchat) in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PetroEd Multimedia, Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PetroEd Multimedia, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PetroEd Multimedia, Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.