Cairo, x,
Egypt
Petropower Egypt Technographics
Petropower Egypt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Petropower Egypt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Petropower Egypt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Petropower Egypt has purchased the following applications: Ertaqy ERP for ERP Financial in 2018, Ertaqy Chat for Chatbots and Conversational AI in 2018, Ertaqy Business Phone System for PBX, VoiP and Phone Systems in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Petropower Egypt is running and its propensity to invest more and deepen its relationship with Ertaqy , Leaseweb or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Petropower Egypt revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Petropower Egypt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Petropower Egypt Tech Stack and Enterprise Applications
Petropower Egypt ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Petropower Egypt implemented Ertaqy ERP to address core ERP Financial requirements across the company. Petropower Egypt's website credits ERTAQY as Powered By ERTAQY, indicating a commercial engagement covering enterprise finance and operations systems in Egypt. Implementation scope focused on configuring Ertaqy ERP financial accounting capabilities including general ledger, accounts payable and accounts receivable, along with procurement and inventory management modules consistent with Ertaqy product positioning. The deployment emphasis included chart of accounts design, procure-to-pay workflow configuration and inventory transaction processing to align operational controls with financial reporting.
Operational coverage targeted finance, procurement and operations departments within Petropower Egypt, centralizing transactional accounting and procurement workflows on Ertaqy ERP. Governance centered on role based access control, departmental configuration ownership and staged module activation, supported by user training for finance and procurement staff. The deployment reflects an ERP Financial footprint tailored to a small enterprise environment, with Ertaqy ERP serving as the primary system for accounting, procurement and inventory control.
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Petropower Egypt AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Petropower Egypt implemented Ertaqy Chat, deploying a Chatbots and Conversational AI solution to support operations and client communications in Egypt. The vendor Ertaqy is credited in the company website footer, indicating Ertaqy provided the website and the digital client-contact capabilities that host the conversational interface.
The deployment included web-embedded chat capability and content management system integration to capture project inquiries and contact data. Ertaqy Chat was configured for initial query handling, scripted lead capture through conversational flows, and escalation paths to human agents for complex inquiries, consistent with Chatbots and Conversational AI functional workflows.
Integration points focused on the public website CMS and internal contact handling workflows, aligning the chat layer with CRM and client-contact processes used by operations and client services teams in Egypt. The operational scope targeted client communications and project inquiry handling rather than corporate back office systems.
Governance emphasized conversational script management and CMS content updates, and operational processes were adjusted to route inquiries from Ertaqy Chat into existing client services workflows. The configuration positions Ertaqy Chat as the Chatbots and Conversational AI layer for Petropower Egypt client communications and CRM/contact functions, aimed at improving customer engagement and project inquiries.
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Petropower Egypt Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ertaqy | Legacy | Ertaqy Business Phone System | PBX, VoiP and Phone Systems | Collaboration | n/a | 2018 | 2018 |
In 2018, Petropower Egypt deployed Ertaqy Business Phone System, a PBX, VoiP and Phone Systems application, to consolidate voice services and contact handling across its Cairo office and additional sites. The Ertaqy Business Phone System implementation was targeted at frontline customer service and contact-center operations, with the explicit objective of linking branches and improving incoming call routing and responsiveness.
The deployment centered on the Ertaqy Business Phone System core PBX and VoIP capabilities together with omnichannel contact-center features, using standard category workflows such as centralized call control, configurable call routing and queue management, and agent-facing call handling. Configuration work included extension provisioning across sites, call-flow definitions for inbound customer channels, and setup of contact-center queues and routing rules consistent with PBX, VoiP and Phone Systems functional patterns.
Architecturally the solution established a centralized digital PBX domain that bridged branch endpoints and site extensions, enabling unified call control and distributed agent access across Cairo and other locations. Operational governance emphasized centralized administration of dial plans and routing policies, phased rollout across branch locations, and process changes for customer service teams to adopt the new contact-center routing practices, which the company reported improved call routing and responsiveness.
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Petropower Egypt Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Web Content Management | Content Management |
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2018 | 2018 |
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Petropower Egypt CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
|
2018 | 2018 |
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Petropower Egypt IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Petropower Egypt
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Petropower Egypt Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||