List of Ertaqy Chat Customers
Mansoura, 35511,
Egypt
Since 2010, our global team of researchers has been studying Ertaqy Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ertaqy Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ertaqy Chat for Chatbots and Conversational AI include: Abou Ghaly Egypt, a Egypt based Manufacturing organisation with 700 employees and revenues of $60.0 million, Nile Hospital Egypt, a Egypt based Healthcare organisation with 350 employees and revenues of $10.0 million, Petropower Egypt, a Egypt based Oil, Gas and Chemicals organisation with 50 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Ertaqy Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ertaqy Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Abou Ghaly Egypt | Manufacturing | 700 | $60M | Egypt | Ertaqy | Ertaqy Chat | Chatbots and Conversational AI | 2020 | n/a | In 2020, Abou Ghaly Egypt implemented Ertaqy Chat, a Chatbots and Conversational AI application to support sales and customer service processes in Egypt. The corporate website displays a Powered By ERTAQY credit in the footer, indicating Ertaqy built and hosts the company website and related digital services, which anchors the vendor relationship and hosting model for the conversational implementation. The implementation scope includes a website CMS module to surface product and support information and a live chat CRM-facing module to capture and route customer enquiries and after-sales support, inferred from the site attribution and Ertaqy's service offerings. Ertaqy Chat serves as the conversational layer for automated engagement, query triage and agent handoff, reflecting standard capabilities in the Chatbots and Conversational AI category and aligning the application with sales and customer service workflows. Deployment is consistent with a managed hosting model where Ertaqy maintains the web and conversational stack while Abou Ghaly Egypt operationalizes content and support workflows. Operational coverage is focused on sales and customer service teams in Egypt, with governance and configuration coordinated between Ertaqy operations and Abou Ghaly Egypt business owners to manage conversation flows, CMS content updates and escalation procedures. | |
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Nile Hospital Egypt | Healthcare | 350 | $10M | Egypt | Ertaqy | Ertaqy Chat | Chatbots and Conversational AI | 2020 | n/a | In 2020 Nile Hospital Egypt implemented Ertaqy Chat, a deployment aligned to the Chatbots and Conversational AI category. The vendor Ertaqy is credited on the Nile Hospital website footer, indicating Ertaqy delivered the hospital public website and broader digital patient-facing services for the Hurghada site. The Ertaqy Chat deployment is described by usage signals consistent with Chatbots and Conversational AI, focusing on web-embedded conversational interfaces and CRM-oriented chat workflows. Module usage is inferred to include a web/CMS integration to surface chat on the public site and an integrated chat to CRM capability to capture and route online patient enquiries into patient service workflows. Operational scope centers on customer service and online patient enquiries at Nile Hospital Egypt, with the implementation supporting patient-facing intake and front office communication channels. Governance and operational ownership are oriented toward patient services and front desk intake teams, while the architecture links the public website, CMS elements, and the conversational layer delivered and maintained by Ertaqy. | |
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Petropower Egypt | Oil, Gas and Chemicals | 50 | $3M | Egypt | Ertaqy | Ertaqy Chat | Chatbots and Conversational AI | 2018 | n/a | In 2018 Petropower Egypt implemented Ertaqy Chat, deploying a Chatbots and Conversational AI solution to support operations and client communications in Egypt. The vendor Ertaqy is credited in the company website footer, indicating Ertaqy provided the website and the digital client-contact capabilities that host the conversational interface. The deployment included web-embedded chat capability and content management system integration to capture project inquiries and contact data. Ertaqy Chat was configured for initial query handling, scripted lead capture through conversational flows, and escalation paths to human agents for complex inquiries, consistent with Chatbots and Conversational AI functional workflows. Integration points focused on the public website CMS and internal contact handling workflows, aligning the chat layer with CRM and client-contact processes used by operations and client services teams in Egypt. The operational scope targeted client communications and project inquiry handling rather than corporate back office systems. Governance emphasized conversational script management and CMS content updates, and operational processes were adjusted to route inquiries from Ertaqy Chat into existing client services workflows. The configuration positions Ertaqy Chat as the Chatbots and Conversational AI layer for Petropower Egypt client communications and CRM/contact functions, aimed at improving customer engagement and project inquiries. |
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