PetSmart

19601 N 27th Ave,,
Phoenix, 85027, AZ,
United States

https://www.petsmart.com/

1 888-839-9638

Retail

PetSmart Technographics

PetSmart Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PetSmart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56000 PetSmart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PetSmart has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2010, INAP Cloud for Application Hosting and Computing Services in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PetSmart is running and its propensity to invest more and deepen its relationship with MicroStrategy , Internap Holding , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PetSmart revenues, which have grown to $6.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PetSmart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PetSmart Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2010	2018
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2021	2021

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Internap Holding	Legacy	INAP Cloud	Application Hosting and Computing Services	IaaS	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2002	2002
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2019	2019

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Cisco Systems	Legacy	Cisco Webex Meetings	Audio Video and Web Conferencing	Collaboration	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2021	2021

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	BackGround Screening	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2015	2015

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Content Management	Content Management	Subscribe	2016	2016

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Critical Event Management	TRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Partner Relationship Management	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2016	2016

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Demand Forecasting and Planning	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Real-Time Transportation Visibility	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2015	2016
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2015	2015

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2016	2016

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Subscription and Recurring Billing	ERP Financial Management	Subscribe	2021	2021

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Point Of Sale	ERP Services and Operations	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2018	2018

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2019	2019

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2016	2016

IT Decision Makers and Key Stakeholders at PetSmart

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Director - IT Strategy, Architecture, Innovation	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager of Enterprise Information Management	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director of Customer Insights and Analytics	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Operations Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Finance Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Accounting Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of FP&A	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Accounting and Reporting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager of Accounts Payable	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Supply Chain	VP	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	SVP / CHRO	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Tax	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Tax	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	VP HR	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Labor & Workforce Management	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Manager Field Internal Audit	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director of Store Operations	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director, IT Operations	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	IT Director, Digital Engineering	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director - Data Engineering and Architecture	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Enterprise Architecture and Service Delivery	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager Of Data Engineering & BigData Platform	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Loyalty Design	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Loyalty & Member Experience	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Marketing - Loyalty, Personalization, and CRM	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Manager of CRM & Personalization	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Loyalty & Personalization Operations	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Analytics & Insights	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	EVP & Chief Information Technology Officer	CXO	IT	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by PetSmart Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

PetSmart Technographics

Analytics and BI

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IaaS

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Collaboration

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HCM

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Content Management

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TRM

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CRM

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SCM

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eCommerce

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