Pacific Gas and Electric Company
300 Lakeside Drive,
Oakland, 94612, CA,
United States
Oakland, 94612, CA,
United States
1 415-973-1000
Utilities
Pacific Gas and Electric Company Technographics
Pacific Gas and Electric Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific Gas and Electric Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28410 Pacific Gas and Electric Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacific Gas and Electric Company has purchased the following applications: Serrala FinanceSuite for AP Automation in 2012, SAP HCM Leave Management for Absence and Leave Management in 2016, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific Gas and Electric Company is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Agile1 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacific Gas and Electric Company revenues, which have grown to $24.42 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific Gas and Electric Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacific Gas and Electric Company Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Pacific Gas and Electric Company implemented Serrala FinanceSuite as an AP Automation solution. The initial deployment targeted finance operations with an emphasis on accounts payable automation and centralized invoice processing across the companys shared service centers and site-level finance teams.
Serrala FinanceSuite configuration focused on core invoice automation, procure-to-pay orchestration, vendor portal enablement, and payment management capabilities. The implementation leveraged document capture and exception handling workflows, configurable approval routing, and automation of three-way match and invoice validation processes to reduce manual interventions and streamline AP lifecycle management.
Integration work centered on connecting Serrala FinanceSuite to enterprise ERP systems and banking payment networks to push accounting postings and drive payment execution, supporting finance, procurement, and treasury use cases. Operational coverage included supplier onboarding through the vendor portal, invoice intake normalization, and centralized payment processing across multiple business units.
Governance established role-based approval controls, standardized AP policies, and shared service center procedures, with phased onboarding of supplier catalogs and progressive rollout of automated workflows. Change management emphasized updating AP operating procedures and exception handling protocols to align finance, procurement, and treasury teams with the Serrala FinanceSuite driven AP Automation model.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Leave Management | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016, Pacific Gas and Electric Company implemented SAP HCM Leave Management to centralize Absence and Leave Management for its enterprise workforce of 28,410 employees. The SAP HCM Leave Management deployment was positioned to manage leave lifecycle events and to coordinate electronic access controls between HR and IT functions.
The implementation configures core leave workflows including the Start Leave action, which is instrumented to trigger access control changes. Documentation for the implementation specifies that when the Start Leave action is completed in SAP, within an hour network access is disabled for the duration of the absence, and the release notes explicitly state this electronic access control does not include physical access.
Operational integration ties SAP HCM Leave Management to enterprise identity and access provisioning processes, enabling HR-initiated leave events to drive automated account status changes and network authentication revocations. Coverage is primarily HR case management and IT access management, with the leave records in SAP informing downstream access provisioning and reinstatement workflows for returning employees.
Governance for the rollout relies on documented guidelines and step-by-step procedures to restore electronic access in preparation for an employee's return or after they have returned to work, preserving separation of duties between HR approvals and IT execution. The SAP HCM Leave Management implementation enforces a controlled workflow where HR actions in SAP automatically propagate to access controls, and written procedures exist to re-enable accounts when criteria for return are met.
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Benefits Administration | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2014 | 2014 |
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Compensation Management | HCM |
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2016 | 2016 |
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Contingent Labor Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Environment, Health and Safety (EHS) | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2014 | 2014 |
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Succession and Leadership Planning | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2011 | 2011 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Pacific Gas and Electric Company deployed the Hitachi Ventyx FocalPoint Suite as an Asset Performance Management application to support electric distribution asset oversight. The implementation ran alongside management of an $85M project deployment portfolio and three multi-year smart grid pilots, VoltVAR Optimization, Line Sensors, and Fault Location, and served as product lead for the distribution data historian, integration and reporting platform, and real-time analytics rollouts.
The Hitachi Ventyx FocalPoint Suite was configured to deliver asset condition reporting, performance dashboards, and work prioritization workflows aligned with Asset Performance Management functionality. Implementation work emphasized consolidating SCADA and device telemetry into asset-centric views, supporting inspection scheduling and condition-based maintenance orchestration used by distribution engineering and operations.
Integrations explicitly included OSIsoft PI as the distribution data historian for SCADA device telemetry and BitStew as the real-time grid analytics and visualization platform, with FocalPoint operating as the data integration and reporting tier. Operational coverage was focused on distribution operations and engineering teams, and the deployment was exercised and validated in PG&E’s distribution software demonstration and testing lab, which served as the testing ground for smart grid technologies and pilot validation.
Governance and rollout responsibilities included managing the emerging technologies roadmap, serving as product lead for platform design and rollout, and coordinating strategic technology roadmaps for distribution management system, DERMS, SCADA, distribution automation, distributed generation, demand response, smart meters for operations, energy storage, and big data analytics. The Hitachi Ventyx FocalPoint Suite was positioned to centralize asset performance visibility and standardize reporting and integration patterns across PG&E’s distribution technology portfolio.
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Field Service Management | ERP Services and Operations |
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2008 | 2008 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2016 | 2016 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Transportation Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Engagement, Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2016 | 2016 |
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Utilities Customer Care and Billing | CRM |
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2008 | 2008 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2014 | 2014 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ETRM | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Pacific Gas and Electric Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pacific Gas and Electric Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pacific Gas and Electric Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pacific Gas and Electric Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pacific Gas and Electric Company Technographics
Pacific Gas and Electric Company is a Utilities organization based in United States,
with around 28410 employees and annual revenues of $24.42 billion.
Pacific Gas and Electric Company operates a diverse technology stack with applications such as
Serrala FinanceSuite, SAP HCM Leave Management and Hitachi Ventyx FocalPoint Suite,
covering areas like AP Automation, Absence and Leave Management and Asset Performance Management.
Pacific Gas and Electric Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, SAP and Hitachi Vantara.
Pacific Gas and Electric Company recently adopted applications including
Kyriba Treasury in 2022, Radancy Employee Engagement in 2021 and Kore.ai in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pacific Gas and Electric Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pacific Gas and Electric Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pacific Gas and Electric Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.