Pharma Logistics
1801 N Butterfield Rd,
Libertyville, 60048, IL,
United States
Libertyville, 60048, IL,
United States
1 888-729-7427
Life Sciences
Pharma Logistics Technographics
Pharma Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pharma Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Pharma Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pharma Logistics has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pharma Logistics is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pharma Logistics revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pharma Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pharma Logistics Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016 Pharma Logistics implemented Oracle NetSuite ERP as its ERP Financial system, transitioning from Intuit QuickBooks Enterprise. The implementation supported a consolidated finance environment for four legal entities, covering a privately held United States logistics company with approximately 300 employees and annual revenue of 50,000,000 USD.
The Oracle NetSuite ERP deployment focused on month end, quarter end and year end close workflows including reconciliations, journal entries and consolidated reporting for four entities. Core financial modules and configuration covered general ledger, consolidation reporting, accounts payable and accounts receivable controls, and the preparation of monthly, quarterly and annual financial statements in accordance with GAAP including footnote disclosures. The program also included selection, design and implementation of a payroll system and expense and travel software integrated into the accounting close and payroll processing flows.
Integrations and operational coverage centered on connections between Oracle NetSuite ERP and external banking and payroll channels, expense and travel platforms, and working relationships with outside vendors and bankers including outside auditors. Operational ownership spanned corporate accounting and finance functions, payroll and benefits administration, and centralized reporting for the companys multi-entity structure.
Governance and process changes emphasized implementing, monitoring and continuously improving internal controls, and formalizing month end, quarter end and year end close governance. The deployment was led by an internal finance lead who managed and developed a team of three accountants, administered the companys 401k plan including supporting the 401k audit, and coordinated audit readiness with external auditors and banking partners.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Pharma Logistics implemented Zendesk Chat on its website. Pharma Logistics deployed Zendesk Chat as a Chatbots and Conversational AI solution to provide real-time web messaging for customers and partners, and to centralize first-line support for logistics inquiries.
The deployment centered on an embedded Zendesk Chat widget and browser-based agent console, with configuration work focused on agent roles, routing rules, canned responses, conversation transcripts, and visitor session context to support conversational handling. Integrations were limited to website embedding and web session context capture, and operational ownership rested with customer service and operations teams who enforced scripted workflows and escalation paths within Zendesk Chat.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Pharma Logistics implemented Microsoft 365 as its primary Collaboration platform. The deployment established Microsoft 365 as the core productivity and collaboration stack for the United States based life sciences logistics firm with approximately 300 employees.
The implementation centered on Microsoft 365 capabilities including Exchange Online for email, SharePoint Online and OneDrive for document management and content sharing, and Microsoft Teams for synchronous collaboration. The architecture was cloud-first, organized as a single Microsoft 365 tenant with centralized identity and access management, and standard collaboration tooling configured for group workspaces and secure file sharing.
Operational coverage extended across core business functions including operations, quality and compliance, finance and commercial teams, with Microsoft 365 used on their website as indicated by public site metadata. Governance was applied at the tenant level using role-based access, centralized user provisioning, and standard compliance controls appropriate for life sciences document management and communication workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Pharma Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pharma Logistics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pharma Logistics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pharma Logistics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pharma Logistics Technographics
Pharma Logistics is a Life Sciences organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
Pharma Logistics operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Pharma Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Microsoft.
Pharma Logistics recently adopted applications including
Workato iPaaS in 2023, Hubspot Marketing Automation in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pharma Logistics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pharma Logistics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pharma Logistics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.