Phoenix, 85013, AZ,
United States
Phoenix Family Medical Clinic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Family Medical Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Phoenix Family Medical Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phoenix Family Medical Clinic has purchased the following applications: CareCloud Concierge for Revenue Cycle Management in 2023, Olark Live Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Family Medical Clinic is running and its propensity to invest more and deepen its relationship with CareCloud , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Family Medical Clinic revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Family Medical Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareCloud | Legacy | CareCloud Concierge | Revenue Cycle Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Phoenix Family Medical Clinic implemented CareCloud Concierge as part of a finance and care-management focused deployment in the United States. CareCloud Concierge, classified in the Revenue Cycle Management category, was deployed alongside CareCloud Charts and CareCloud Wellness to modernize billing, chronic care management and remote patient monitoring workflows.
The deployment concentrated on revenue cycle capabilities, including configuration of claims submission pipelines, billing workflow automation, and structured accounts receivable follow up consistent with Revenue Cycle Management practices. CareCloud Concierge was implemented to support clinical billing triggers from CareCloud Charts and care-management workflows from CareCloud Wellness, enabling automation between clinical documentation and billing events.
Integrations were centered on native interoperability between CareCloud Concierge, CareCloud Charts and CareCloud Wellness to connect clinical encounters with revenue capture and CCM and RPM workflows. Operational coverage targeted finance and clinical staff at Phoenix Family Medical Clinic in Arizona, with the scope limited to US operations and clinic level processes rather than multi-site enterprise orchestration.
Governance focused on centralizing revenue cycle oversight and formalizing billing and CCM workflow ownership between finance and care teams, with adjustments to claims submission and patient monitoring processes. The implementation aimed to streamline claims submission, accelerate reimbursements and improve patient monitoring for chronic conditions, outcomes that were explicit objectives of the deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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|
|
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Online Meeting Scheduling | Collaboration |
|
2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Marketing Analytics | CRM |
|
2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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